Self-reported as: “I can work in English”

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Hours

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Salary context

Benchmarks for Customer Success · Senior (7+ yrs).

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

1. Masseuse · Hotel Lirolay 4 *

   Oct 2023 — Present

   Provided excellent service, attending to a diverse client base, managing their needs effectively. Adapted sessions through active listening to their needs.

2. Spa Receptionist and Masseuse · Hotel Nido del Condor 4*

   Jan 2023 — May 2023

   Reception and guest service, managing the schedule of treatments and services, and contact via email, calls, and WhatsApp. Sold services, processed payments, and managed the space and inventory of supplies. Used the Winpax hotel system for billing…

3. Spa Receptionist · Hotel Huinid 4 *

   Jan 2022 — May 2022

   In addition to the Spa's operational tasks (reception, management, and client contact via different channels; service payments; use of the Arion hotel system), supervised the operational functioning of the space and the pool. Fostered effective…

4. Body Therapist · Terapeuta Corporal, Buenos aires /Bariloche

   Jan 2020 — Present

   Provide personalized therapeutic massage treatments, assessing client needs and applying appropriate techniques for each case. Coordinated appointments and managed the supply of necessary materials for treatments, ensuring a comfortable and…

5. Singing Teacher · Profesora de Canto independiente, Buenos Aires/Bariloche

   Jan 2019 — Present

   Since 2019, I have coordinated singing classes independently. Coordinating schedules and managing my agenda, I developed important skills in organization and customer service. Adapted my teaching methods to the unique needs of each student; handled…

6. Music Teacher · Academia de Música Musikall, Buenos Aires

   Sep 2017 — May 2020

   Music initiation teacher for children aged 3 to 12. Piano, guitar, singing instrument. Approached their first contact with music through play and exploration, enabling each child to find their own way to learn and enjoy music by providing an…

7. Reservations Executive · Hotel Unique 4 *

   Jul 2016 — Nov 2016
   UY

   Managed reservations from various commercial platforms and client/potential client contact. As my first experience in hospitality, I very quickly learned to use the department's internal systems and processes, demonstrating great adaptability and…

8. Surveyor · D&C Research, Buenos Aires

   Jan 2015 — Jan 2016

   Telephone and in-person surveyor on public opinion and financial topics. Conducted effective interviews, asking clear questions and listening attentively to obtain complete and relevant answers.

9. Floor Salesperson · Falabella, Buenos Aires

   Jan 2015

   Provided excellent customer service in the clothing store of this renowned brand during the high demand of the Christmas season.

10. Writer and Journalist · Diario y medio digital, Buenos Aires

    Jan 2015

    Wrote articles and conducted journalistic research for a newspaper produced by students of the Social Communications degree.

11. Data Entry · Elecciones presidenciales nacionales, Buenos aires

    Jan 2015 — Jan 2019

    Was selected after an evaluation among several applicants to enter the results data from Argentina's presidential elections. Processed large volumes of information, ensuring accuracy, focus, and speed in the task.

12. Internship · Gobierno de la Ciudad de Buenos Aires

    Jul 2012 — Dec 2012

    Program in which I was selected from hundreds of young people to bring environmental topics to society. Both in educational and social settings. In a second phase, I was called to train the population on the new electronic voting system that took…

13. Sales Assistant · ArteySano, Buenos Aires

    Jan 2012

    Assisted in developing sales strategies for a healthy and natural food micro-enterprise. Showed availability for everything a growing project needs.

Education

1. Bachelor's · Universidad de Buenos Aires

   2016
   · Social Communications
2. Bachelor's · Universidad Nacional de Rio Negro

   2023
   · Dramatic Arts
3. Technical Degree · Universidad Nacional de la Plata

   2016—2018
   · Popular Music
4. High school diploma · Colegio Tarbut
   · Social Sciences and Humanities