Self-reported as: “I struggle but I can”

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About

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Hours

EST business hours

Salary context

Benchmarks for SMB non-tech role · Mid (3–7 yrs).

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

1. IT Specialist · CNEA

   Aug 2023 — Present

   Zárate District, Province of Buenos Aires, Argentina - Provided technical support to users. - Provided hardware technical support. - Assembled Racks - Used Ticketera OTRS - Netbox

2. Junior Networking Analyst · Elta Transport

   Jun 2022 — Jul 2023

   Zárate, Province of Buenos Aires, Argentina - Infrastructure/Networks - Assembly/Restructuring of Racks - User Support - Ticket Management: Mantis

3. Industrial Field Support Specialist · Tenaris Siderca

   Dec 2021 — Jun 2022

   Campana, Buenos Aires Province, Argentina - Monitored and handled incidents (Jira) - Level 2 support - Plant assistance - UTP Cable Crimping - Technology Purchasing Analyst - Plant Equipment Maintenance

Education

1. Bachelor's Degree · UTN

   2020
   · Educational Technology
2. Higher Technician · I.S.F.T.N°187

   2010—2013
   · Computer Networks