Self-reported as: “I struggle but I can”

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Hours

EST business hours

Remote experience

Worked remotely in Buenos Aires for an Argentinian company

Salary context

Benchmarks for Operations · Senior (7+ yrs).

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

1. IT Functional Analyst · ADV Technology

   Oct 2023 — May 2024

   Gather, analyze, and design adaptive and corrective requirements, complying with defined quality standards and timelines. Analyze and identify opportunities for improvement in the management systems involved. Advise and train users on the systems to…

2. Functional Analyst · Estudio Palmero De Belizán

   Jan 2023 — Sep 2023

   Ensure a differential and excellent experience for those who contact the company. Document and file management, report preparation. Provide feedback on detected improvement opportunities in operations to optimize the platform experience…

3. Fraud Prevention Analyst · Mirgor

   May 2018 — Dec 2022

   Information control and monitoring Case investigation and analysis Collaboration in the implementation of internal improvements Report and statement preparation. Effective compliance with assigned tasks. Analysis and tracking of complaints and…

4. Samsung Salesperson · B52 // Mirgor

   Dec 2016 — May 2018

   Customer service and commercial advice Payment processing for customers, verifying the validity and authenticity of the payment method. Cash register opening and closing, Logistics coordination and complaint resolution. Stock and inventory…

5. Administrative · Zentra S.A.

   Mar 2016 — Sep 2016

   Detailed control and follow-up of all payroll and incentive management. Preparation of documentation for personnel onboarding.

Education

1. Bachelor's degree · Universidad de Buenos Aires,UBA

   2008
   AR· Economics
2. High school diploma · Instituto Evangélico de Educación Superior

   2005—2007
   AR· Economic Sciences