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Timezone overlap

9h overlap with US East · Chile

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English level

Advanced

C1

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(es)
Other languages:Spanish (native)es:Native

Skills & tools

Skills

Power pointHR strategyTalent attractionTalent developmentTalent retentionCompensation strategyTraining plan executionSuccession planningInclusion plan implementationHR process standardizationTurnover reductionOfficeExcelOutlookChat gpt

Tools

JobviteWorkdayChat gptClaude

About

As an HR Manager at Xylem Water Solutions Chile, Viviana recently led an initiative that generated over $16,000,000 in annual savings through a labor inclusion plan, ensuring sustained legal quota compliance. She also increased organizational engagement by 15 points, from 60% to 75%, by spearheading analysis and action plans for employee development. Viviana's 26 years of experience span multinational companies in industries like healthcare, manufacturing, and retail. Before Xylem, she served as Subgerente de Desarrollo Organizacional at Sherwin Williams Chile y Perú, where she reduced staff turnover by 50% through competency-based recruitment. Her career also includes impactful roles at DHL Supply Chain and Avon, where she boosted participation in performance management from 60% to 95% and achieved 99% salary alignment with market standards through strategic compensation management. She also conducted leadership and sales training, increasing customer service excellence by 20 points. Viviana holds a Master's in Business Management from Universidad Adolfo Ibáñez and a Psychology degree from Universidad Diego Portales. With a strong background in talent attraction, development, and organizational transformation, she is keen to take on a leadership role in HR, ideally overseeing operations in Chile or a group of Latin American countries.

Highlights

  • Implemented labor inclusion plan, generating over $16,000,000 in annual savings and sustained legal quota compliance.
  • Increased organizational engagement index by 15 points (from 60% to 75%) by leading analysis and action plans.
  • Managed competency-based recruitment, decreasing staff turnover by 50% and improving team stability.
  • Increased participation in performance management from 60% to 95%, strengthening feedback and accountability.
  • Conducted leadership and sales training, increasing customer service excellence by 20 points and average sales ticket.
  • Managed compensation strategy, achieving 99% salary alignment with the market.
  • Kept engagement index at a high level

Work preferences

Job type
Consulting, Full-time
Company size / type
Large/multinational (200+)
Culture
—
Industries
Health & Telemedicine, Manufacturing
Hours
EST business hours
Remote experience
Based en Santiago in a hybrid mode

Salary context

Benchmarks for SMB non-tech role · Senior (7+ yrs).

India equivalent
$1,600/mo
This candidate
$6,316/mo
US local hire
$7,000/mo
Save ~$8,208/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. Gerente de Recursos Humanos · Xylem Water Solutions Chile
    Jun 2014 — Apr 2026
    CL· 130 colaboradoresUS company · remote

    - Liderazgo de la estrategia integral de Recursos Humanos, asegurando la atracción, desarrollo, compromiso y retención del talento, alineando la gestión de personas con los objetivos estratégicos del negocio y promoviendo una cultura organizacional…

  2. Subgerente de Desarrollo Organizacional · Sherwin Williams Chile y Perú
    Aug 2010 — Mar 2014
    CL· 650 colaboradoresUS company · remote

    Diseño e implementación de estrategias de Desarrollo Organizacional para fortalecer la cultura, liderazgo, gestión del talento y desempeño, impulsando procesos de cambio y transformación alineados con objetivos del negocio. - Reclutamiento y…

  3. Gerente de Recursos Humanos · DHL Supply Chain Chile S.A.
    Jan 2009 — Aug 2010
    CL· 450 colaboradores

    Liderazgo de la estrategia integral de Recursos Humanos, asegurando la atracción, desarrollo, compromiso y retención del talento, alineando la gestión de personas con los objetivos estratégicos del negocio. - Profesionalización del área de RRHH…

  4. Jefe de Selección y Desarrollo Organizacional · Avon
    Aug 2006 — Dec 2008
    · 550 colaboradoresUS company · remote

    Gestión de procesos de atracción, selección y desarrollo de talento, asegurando incorporación de perfiles alineados a la cultura y necesidades del negocio, además de coordinar iniciativas de capacitación, desempeño y desarrollo organizacional. …

  5. Analista de Selección y Desarrollo Organizacional · Hospital Clínico Universidad de Chile
    Jan 2002 — Aug 2006
    CL· 3000 colaboradores
  6. Psicóloga de Selección de Personas · Entel PCS Telecomunicaciones
    Mar 2000 — Dec 2001
    CL· 1600 colaboradores
  7. Analista de Selección de Personas - Práctica Profesional · Telefónica CTC Chile
    Jan 1998 — Jul 1998
    CL
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Education

  1. Psicóloga · Universidad Diego Portales
    1999
    CL· Psicología
  2. Magíster · Universidad Adolfo Ibáñez
    2012—2013
    CL· Gestión de Negocios
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