Timezone overlap
9h overlap with US East · Argentina
English level
Advanced
Self-reported as: “Able to work in English”
Skills & tools
Skills
Tools
About
Seeking full-time remote employment. Everything new represents a challenge and new learning opportunities to which I am always open
Work preferences
- Job type
- Freelance / Independent, Full-time
- Company size / type
- Growth-stage startup (21-200), Large/multinational (200+)
- Culture
- Growth-stage startup (21-200)
- Industries
- E-commerce, Information Technology, Media & Entertainment
- Hours
- EST business hours
- Remote experience
- At Trendy Tienda, living in Argentina, working for Europe, Peru, and Chile.
Salary context
Benchmarks for Operations · Mid (3–7 yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- Functional Analyst/Incident Management L1, L2, and L3 · Nobis MedicalJan 2023 — Present
Functional Analyst/Incident Management L1, L2, and L3. - Configuration of platforms and on-demand developments for internal clients. - Testing and usability tests. - Technical support, incident ticketing management. - New implementations and…
- Platform Configuration Analyst/Technical Support. L1 and L2. · Rendel ITJan 2023
Platform Configuration Analyst/Technical Support. L1 and L2. - Configuration of platforms and on-demand developments for external clients. Front and Backend Agent. - Testing. Development of test cases/user stories. - Technical support. - New…
- QA Tester - Help Desk Agent L1 and L2. · Sancor SaludJan 2022
QA Tester - Help Desk Agent L1 and L2. - Process creation in Jira. - Usability testing on software. - Development of test cases/user stories - Internal client technical support. - Ticket management.
Education
Graduated as a Teacher of Early Childhood Education and later trained in Project Management, Testing, Web Development, and Customer Service.