Self-reported as: “I struggle but I can”

Skills & tools

About

Work preferences

Job type

Freelance / Independent, Full-time, Part-time

Company size / type

Early-stage startup (0-20), Growth-stage startup (21-200), Large/multinational (200+), Nonprofit / NGO, Social/Environmental Impact Company

Culture

Early-stage startup (0-20), Growth-stage startup (21-200), Large Company, Nonprofit / NGO, Public Organization

Industries

Otros

Hours

EST business hours

Salary context

Benchmarks for Customer Success · Junior (< 3 yrs).

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

1. Customer Service · BRADEL DEL PUEBLO (FARMACIA DEL PUEBLO)

   Aug 2023 — Oct 2024

   Customer Advising: Guiding customers on pharmaceutical products, recommending solutions tailored to their health needs. Medication Dispensing: Controlling and dispensing medications under safety regulations, ensuring correct delivery and use…

2. Customer Service · DOS CORONAS (BLAQUÉ)

   Mar 2023 — Aug 2023

   Inventory and Stock Control: Daily review of inventory levels, ensuring products were available for customers. Cash Handling: Managing cash flow, including sales, payments, and closing the register at the end of the shift. Claims Management…

3. Customer Service · SYNA (RIIING)

   Dec 2022 — Jan 2023

   Claims Management: Handling and resolving customer issues, ensuring a quick and efficient solution. Product Presentation: Advising customers on available products, highlighting features and benefits to improve sales. Inventory and Stock Control…

Education

1. High school diploma · Escuela Secundaria Fernanado Pedro Riera

   2015—2021
   · Social Sciences