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Timezone overlap

9h overlap with US East · Argentina

0
3
6
9
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18
21

English level

Advanced

C1

Self-reported as: “I can work in English”

Other languages:Spanish (native)

Skills & tools

Skills

Customer Service

Tools

No tools listed yet.

About

As I have been traveling for a long time, the truth is that I want to continue doing this. I want to start by working in what I have experience in, but the truth is that later on I would like to switch to the IT field. I have completed courses at Coderhouse and now I am getting back into rhythm and next month I am starting a new course. In the meantime, I want to enter this world of remote work with the tools and skills I learned in my years of work.

Work preferences

Job type
Freelance / Independent, Full-time, Part-time
Company size / type
Early-stage startup (0-20), Growth-stage startup (21-200), Large/multinational (200+)
Culture
Early-stage startup (0-20)
Industries
—
Hours
EST business hours

Salary context

Benchmarks for Customer Success · Senior (7+ yrs).

India equivalent
$1,500/mo
This candidate
$2,000/mo
US local hire
$7,000/mo
Save ~$60,000/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. Customer Service · Kmart
    Apr 2023 — Jun 2024
    NZ

    - Provided in-person and phone customer service, managed inquiries and complaints, offered technical support, collected customer feedback, improved customer experience in stores

  2. Rider Manager · Flink
    Apr 2021 — Dec 2021
    DE

    - Led and assisted the rider team, organized and dispatched requested orders, controlled inventory, provided warehouse support with suppliers and customers, offered phone support for customers, managed customer inquiries and complaints.

  3. Administrative · Noetinger Y Armando
    Mar 2013 — Nov 2019

    - Managed invoicing and payments, purchases, bank transactions, submitted documents to relevant agencies

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Education

  1. Course · CoderHouse
    2022—2022
    AR· Web Development
  2. University Degree · UADE Univ. Argentina De La Empresa
    2017
    AR· Business Administration
  3. Course · UTN Univ. Tecnológica Nac.
    2018—2018
    AR· PC Assembly and Repair
  4. High school diploma · Sagrada Familia
    2009—2011
    AR· Economics
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