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Timezone overlap

9h overlap with US East · Argentina

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English level

Advanced

C1

Self-reported as: “Can work in English - Advanced or Bilingual”

Other languages:Spanish (native)

Skills & tools

Skills

AdministrationCustomer Service

Tools

Trello

About

Bachelor's in Business Administration and Systems (ITBA), with experience in digital transformation, strategic projects, and process optimization. While my background has been more linked to transformation and business areas, I am currently looking to shift my profile towards roles closer to Customer Experience, Customer Success, or Sales, where I can be more in contact with clients and the business, contributing with my interpersonal skills, analytical perspective, and focus on results. I am interested in challenges where I can continue learning, work in a team, and generate real impact on customer experience and business growth.

Work preferences

Job type
Consulting, Full-time
Company size / type
Large/multinational (200+)
Culture
Growth-stage startup (21-200), Large Company
Industries
Otros
Hours
EST business hours
Remote experience
-

Salary context

Benchmarks for SMB non-tech role · Mid (3–7 yrs).

India equivalent
$1,200/mo
This candidate
$2,450/mo
US local hire
$5,200/mo
Save ~$33,000/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. Transformation Office Analyst · Botindari GDN Group
    Nov 2024 — Present

    This project was initially co-led with McKinsey & Company, which provided strategic tools and frameworks, enabling process optimization and strengthening plan execution. - Provided tracking and coordination for GDN Group's transformation project…

  2. Digital Transformation Analyst · Laboratorios Andrómaco
    Aug 2022 — Nov 2024

    - Responsible for supporting strategic projects for Operations, Sales, and Administration, documenting internal client needs and managing new technological developments. - Led process optimization through critical analysis of existing operations and…

  3. Systems Intern · Laboratorios Andrómaco
    Feb 2022 — Jul 2022

    - Responsible for providing support on Supply Chain area projects, surveying and documenting internal client needs. - Managed the development of new technological requirements and kept project status updated, ensuring fluid communication among all…

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Education

  1. Bachelor's · ITBA
    2018—2022
    · Business Administration and Systems
  2. Technical Degree · Colegio Técnico Nro.7 (IMPA TRQ - Quilmes)
    2011—2017
    · AIRCRAFT MAINTENANCE TECHNICIAN
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