Timezone overlap
9h overlap with US East · Argentina
English level
Conversational
Self-reported as: “I struggle but I can”
Skills & tools
Skills
Tools
No tools listed yet.
About
Committed to my professional growth, I always seek opportunities to learn and develop. My goal is to take on new challenges that allow me to expand my skills and knowledge, as well as achieve a higher level of responsibility. I am motivated by the possibility of earning more income, and I am willing to give my best in every project I undertake. I consider myself an adaptable person with a great ability to organize myself and manage my tasks efficiently. Proactivity is one of my strengths, allowing me to anticipate needs and act quickly to generate results. I am confident that my positive attitude and professional focus will allow me to grow in any area I choose to embark on.
Work preferences
- Job type
- Full-time, Part-time
- Company size / type
- Early-stage startup (0-20), Growth-stage startup (21-200), Large/multinational (200+)
- Culture
- Growth-stage startup (21-200), Large Company
- Industries
- E-commerce
- Hours
- EST business hours
Salary context
Benchmarks for Customer Success · Junior (< 3 yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- Current · KAVAKMay 2024 — Present
Treasury management for operations related to reimbursements and returns. Management of chattel mortgage documentation. Responsible for coordinating the returns process. Responsible for managing and coordinating the administrative process of car…
- Customer Experience Agent · KAVAKAug 2022 — May 2024
Follow-up of assigned cases.
- Inbound Customer Support Agent · KAVAKAug 2022 — Dec 2022
Customer service via email, chat, and phone calls to solve problems. Answer questions and provide information. Customer loyalty and retention. Customer advice.
- Store Manager · MARIA’SAug 2014 — Jul 2022
Plan and implement sales to achieve projected goals. Direct, coordinate, and supervise tasks performed by subordinates. Monitor and control store inventory. Organize product distribution appropriately. Control store image. Assign tasks to staff and…
Education
- High school diploma · Instituto Juan XXIII· Natural Sciences
- Bachelor's · Universidad Nacional de las Artes· Folklore, with a mention in Folk Dances and Tango