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Timezone overlap

9h overlap with US East · Argentina

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English level

Advanced

C1

Detected from your CV

(es)
Other languages:Spanish (native)es:Native

Skills & tools

Skills

Customer ServiceAdministrative SupportOperations CoordinationSalesData EntryGoogle WorkspaceEmail ManagementCalendar ManagementAttention to DetailReservation ManagementTour OperationsInvoicingCRM SystemsTravel & HospitalityProblem SolvingCommunicationTime ManagementOrganizationMultitasking

Tools

CRMRasayelWhaticket

About

Sofia brings nearly six years of experience in sales, operations, and customer support, primarily within the hospitality and tourism sectors. Currently, she handles Ventas at PATAGONIA CHIC, where she applies strong organizational and administrative skills to manage client experiences and streamline processes in fast-paced environments. Her expertise includes CRM, Rasayel, and Whaticket, ensuring smooth reservations and effective client communication. Her career arc includes roles in Ventas at ESPEJISMO SUR and ESTANCIA CRISTINA, along with Operations y Ventas at WORLD RIDERS, honing her ability to manage diverse administrative tasks, sales, and customer service challenges. Sofia holds a Tecnicatura Superior in Geología from IFES and a Bachiller from Colegio secundario N° 25 “Lago del Desierto.” Known for her advanced English and proactive approach, Sofia excels at staying organized and delivering excellent service, even under pressure. She thrives in dynamic settings, adapting quickly to new tools and systems while maintaining a positive attitude and a strong sense of responsibility. Her experience in Patagonia's demanding tourism industry has cultivated a calm, prioritized, and client-focused work style.

Highlights

  • Administrative and Customer Support professional with over 5 years of experience in hospitality and tourism
  • Skilled in customer service, operations, sales, reservations, and administrative tasks.
  • Advanced English, fast learner, highly organized, and comfortable working in fast-paced environments.
  • Strong organizational and administrative skills with excellent attention to detail.
  • Experienced in customer service and hospitality, ensuring positive client experiences.
  • Able to adapt quickly to new tools, systems, and fast-paced work environments.

Work preferences

Job type
Consulting, Freelance / Independent, Full-time, Part-time
Company size / type
—
Culture
—
Industries
E-commerce, Online Education & Training, Tourism & Hospitality
Hours
EST business hours

Salary context

Benchmarks for SMB non-tech role · Mid (3–7 yrs).

India equivalent
$1,200/mo
This candidate
$2,200/mo
US local hire
$5,200/mo
Save ~$36,000/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. Ventas · PATAGONIA CHIC
    Feb 2025 — Present
    AR

    - Atencion al publico, venta presencial de intangibles

  2. Ventas · ESPEJISMO SUR
    Sep 2024 — Dec 2024
    AR

    - Atención al público y ventas. - Receptivos y contacto inicial con el pasajero

  3. Operaciones y Ventas · WORLD RIDERS
    Mar 2023 — May 2024
    AR

    - Operaciones. Tráfico de pasajeros. Preparación de órdenes y despacho de excursiones. - Atención al público y ventas. Facturación.

  4. Ventas · ESTANCIA CRISTINA
    Dec 2022 — Feb 2023
    AR

    - Ventas y atención al público. - Facturación en Sistema Operativo de la estancia

  5. Ventas · EUROTUR S.A.
    Oct 2022 — Dec 2022
    AR

    - Ventas y atención al público. - Receptivos y contacto inicial con el pasajero - Manejo de sistema de reservas Tourplan

  6. Ventas · HOTEL CAMPING BELLA VISTA
    Sep 2018 — Mar 2021
    AR

    - Recepción y atención al público. - Manejo de grupos. - Mantenimiento.

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Education

  1. Tecnicatura Superior · IFES
    · Geología
  2. Bachiller · Colegio secundario N° 25 “Lago del Desierto”
    2016
    AR· Orientación en Humanidades y Ciencias Sociales
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