Self-reported as: “I can work in English”

Skills & tools

About

Work preferences

Job type

—

Company size / type

—

Culture

—

Industries

—

Hours

EST business hours

Remote experience

I am in Argentina and work for the US.

Salary context

Benchmarks for SMB non-tech role · Mid (3–7 yrs).

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

1. NOC Operator · VOOLKIA (MERCADO LIBRE)

   Feb 2023 — Present

   Monitored the company's business metrics. Managed the detection and communication of events. Documentation and logging Performed troubleshooting based on playbooks Operation automation Continuous process improvement

2. Support Referent · EXPERTA SEGUROS

   Feb 2022 — Present

   1st and 2nd level technical support to customers, internal and external collaborators. Analysis, diagnostics and solution of incidents related to Soft/Hardware. Coordination with different sectors for resolution of general incidents. VMWare…

3. Instructor · COMPUTER CLASSES (FREELANCE)

   Jan 2022

   Developed instructions and PC and Mac classes for senior citizens: Use of the Office package. Sending e-mails. Uploading and downloading multimedia. Connection to printers.

4. Receptionist - Customer Service · DISEÑO BAR

   Jul 2019 — Feb 2022

   Customer registrations. Customer service in person and on the web. Order taking. Dealing with suppliers. Stock control and bookstore merchandise manager. Plotting. File assembly (il). Photoshop and Corel.

5. Administrative · COARTS

   May 2016 — Jun 2019

   Responsible for the analysis of expense vouchers. Responsible for resolving problems with provider documentation. Follow-up of trips related to art and prepayment. Reimburse

6. Front Desk · BANCO CIUDAD

   Aug 2015 — Apr 2016

   Assistance to retirees, administrative tasks. Assistance with ATM use.

Education

1. High school diploma · CENS No 11

   2013
   · Perito Auxiliar Inf.
2. Higher education · Escuela Nacional de Fotografía (ENFO)

   2017