Self-reported as: “I struggle but I can”

Skills & tools

About

Work preferences

Job type

Freelance / Independent, Full-time, Part-time

Company size / type

Early-stage startup (0-20), Growth-stage startup (21-200), Large/multinational (200+)

Culture

Growth-stage startup (21-200), Large Company

Industries

Finance & Accounting, Marketing & Advertising, Media & Entertainment

Hours

EST business hours

Remote experience

I was in Chile and worked remotely with Colombia.

Salary context

Benchmarks for Design · Mid (3–7 yrs).

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

1. UX/UI Designer · Transbank

   Feb 2023 — Sep 2024

   Applied various research processes and agile methodologies to improve the company's current services, including the app, customer portal, and POS. Led (as UX focal) the cross-functional creation of new service products, always driving business…

2. Freelance UX/UI Designer · Proyecto H3S Colombia

   Feb 2022 — Aug 2022

   Redesign and update project for H3S.COM.CO. Applied various processes and agile methodologies to redesign the company's website, starting with the empathy stage to understand the user; research, gathering information to define changes; structure…

3. Community Manager at SAC · Smart Fit Chile

   Feb 2019 — Aug 2022

   Monitored social media for Smart Fit Gym in Chile, provided customer service on social media (Facebook and Instagram), and created reports and metrics.

4. Freelance Audiovisual Assistant · Huellas con impacto, Mi manual del Bebé Colombia-Chile

   Jan 2019 — Jan 2020
5. UX Designer · Proyectos GIK Media Venezuela/Chile

   Jan 2018 — Jan 2021

   Conducted user research for various projects with SMBs for website and app updates, redesigns, and creation, applying the Design Thinking methodology. Responsibilities included creating wireframes, defining problems, and conducting interviews…

6. Freelance Community Manager and Photographer · empresa ETC Desing C.A

   Jan 2013 — Jan 2015

   E-commerce company.

7. Audiovisual Production Assistant · Casa productora ARGA producciones audiovisual

   Jan 2011 — Jan 2013
8. Marketing Assistant · agencia Haz Comunicaciones c.a.

   Jan 2010 — Jan 2011
9. Audiovisual Production Assistant · agencia Origen CORP PUBLICIDAD c.a.

   Jan 2009 — Jan 2010

Education

1. Diploma program · Universidad Finis Terrae - Dirección de Postgrados

   2021—2021
   · UX Design
2. Bachelor's · Universidad Santa María Venezuela

   2010
   · Social Communications and Audiovisual