Timezone overlap
9h overlap with US East · Argentina
English level
Upper Intermediate
Self-assessed via CEFR ladder
(es)Skills & tools
Skills
Tools
About
As a SW/App/Cloud Support Analyst at Accenture, Sara Cintia specializes in cybersecurity, drawing on nearly three years of experience in IT. She applies hands-on expertise with Forcepoint, Active Directory, AWS Cloud, and Azure AI to support complex software and cloud environments. Sara has also taken on leadership as a Project Sublead, driving workflow optimization and providing technical mentorship to incoming team members. Her career reflects a journey of persistence and growth, progressing from customer-facing service roles to specialized IT. Before her current focus, Sara gained broad technical experience in desktop support at Accenture, building a versatile skill set. This background, combined with ITIL methodologies, ensures she balances robust technical troubleshooting with the communication skills essential for seamless remote collaboration. Sara thrives in collaborative environments that encourage continuous learning and new technical challenges. As a Project Sublead, she brings a patient and empathetic approach to her work, especially when onboarding and mentoring new team members. She enjoys helping others feel confident as they learn and grow.
Highlights
- Proven Information Security professional with hands-on expertise in Forcepoint and Active Directory, combined with foundational certifications in AWS Cloud and Azure AI.
- Demonstrated leadership capabilities as a Project Sublead, successfully driving workflow optimization and spearheading the onboarding and technical mentorship of incoming team members.
- Strong background in ITIL methodologies and customer-facing roles, balancing robust technical troubleshooting with the communication skills required for seamless remote collaboration.
Work preferences
- Job type
- Consulting, Freelance / Independent, Full-time, Part-time
- Company size / type
- —
- Culture
- —
- Industries
- Information Technology
- Hours
- EST business hours
- Available from
- Jul 2026
- Engagement
- Open to contract / freelance
Salary context
Benchmarks for SMB non-tech role · Junior (< 3 yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- SW/App/Cloud Support Analyst · AccentureAug 2023 — Present
- Designed and deployed advanced policies within Forcepoint, significantly mitigating data leakage risks across the enterprise infrastructure. - Analyzed and mitigated high-priority security incidents detected via Forcepoint, ensuring strict…
Education
- Computer Engineering · Universidad Nacional de La Matanza2015· Engineering
Certifications
- AWS Cloud Practitioner
- Azure AI900
- ITIL v4