Timezone overlap
9h overlap with US East · Argentina
English level
Conversational
Self-reported as: “I struggle but I can - Intermediate”
Skills & tools
Skills
Tools
About
I am passionate about challenges that bring out the best in me; learning about new cultures, environments, and industries is what has always kept me moving. I attach a CV that reflects some aspects of my personality and my latest work experience. I am interested in expanding my income remotely, perhaps learning new talents, continuing to broaden my horizons, without having to depend 100% on a fixed location. That's what brought me here. Thank you.
Work preferences
- Job type
- Freelance / Independent, Part-time
- Company size / type
- Growth-stage startup (21-200), Large/multinational (200+), Social/Environmental Impact Company
- Culture
- Growth-stage startup (21-200), Independent, Large Company
- Industries
- Finance & Accounting, Media & Entertainment
- Hours
- EST business hours
Salary context
Benchmarks for Customer Success · Senior (7+ yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- Issuance · ZurichDec 2019 — Oct 2024
Issuance of policies for property and casualty insurance. - Additions, renewals, cancellations, endorsements. Billing analysis, fraud control.
- Customer Service Representative · ZurichJul 2018 — Nov 2019
- Advice on property and casualty insurance coverages. Claims, billing, endorsements. - Objection handling. Retention, loyalty.
- Customer Service Advisor · QBE seguros LBAMar 2013 — Jun 2018
- Customer service advisor; endorsements, cancellations, claims processing and analysis, billing. - Phone, email, and chat support.
Education
- Radio Producer and Director · Eter Escuela de Comunicación2015
- Technical Degree · Técnica Electromecánica2001