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Timezone overlap

9h overlap with US East · Argentina

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English level

Advanced

C1

Self-reported as: “I can work in English - Advanced or Bilingual”

Other languages:Spanish (native)Francés

Skills & tools

Skills

Account ManagementAdministrationConsultingData ScienceHuman ResourcesManagementProductProduct DesignProject Management

Tools

HubSpotMakeTrelloMondayClickUpSlackGoogle Workspace

About

Certifying CPMAI, training as an AI PM. I have implemented basic AI tools in a startup, and would like to focus on this. As a tech PM, I feel comfortable and enjoy it. Also as a Digital Transformation Lead, change management support, since I was a university professor for 5 years, my thesis was on change management in organizations (implementing technologies) which is my core. I have leveraged these skills as Country Manager and supporting clients. Personally, I have competed in triathlons, I continue to compete in other sports, which demonstrates my dedication and commitment to what I do, and mainly organization and discipline to achieve goals. I am married, have an 8-year-old daughter, and live in Florida, Vicente López. I am available to travel.

Work preferences

Job type
Consulting, Freelance / Independent, Full-time, Part-time
Company size / type
Early-stage startup (0-20), Growth-stage startup (21-200), Large/multinational (200+), Social/Environmental Impact Company
Culture
Growth-stage startup (21-200)
Industries
Business Consulting, Information Technology, Online Education & Training
Hours
EST business hours
Remote experience
1) Buenos Aires for USA, APAC, Worldwide ops 2) USA (Chicago) for USA and worldwide (Accenture, for internal client) 3) Singapore for worldwide (BHP Billiton client)

Salary context

Benchmarks for SMB non-tech role · Senior (7+ yrs).

India equivalent
$1,600/mo
This candidate
$2,500/mo
US local hire
$7,000/mo
Save ~$54,000/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. Customer Success LATAM Manager · Matific
    Nov 2021 — Present
    AR· EdTech

    - Led implementation and scaling of onboarding and lifecycle for over 180 B2B accounts in LATAM. - Designed and implemented customer success models integrated with Salesforce. - Collaborated with Product and Sales to improve customer experience and…

  2. Strategic Consultant / Collaborating Co-founder · Wit Me Grow
    Jun 2021 — Present
    · Startup

    - Coordinated strategic and operational roadmap of the startup in growth phase. - Led go-to-market in Argentina, expansion planning, and delivery. - Designed internal tools: dashboards, automations, AI, and onboarding flows. - Coordinated…

  3. Country Manager (Argentina) · Colegium
    Apr 2019 — Jul 2021
    AR· EdTech

    - Led Sales, Support, After-Sales, and Customer Success teams. - Redesigned and supervised customer lifecycle. - Achievements: Churn reduction from 10% to 6%, portfolio increase of 30%, 43% improvement in tickets, 12 success cases.

  4. Planning Manager · Juegos Olímpicos de la Juventud BA
    Jan 2017 — Jan 2018
    AR· Organismo Público
  5. Project Manager & Product Owner · Cardinal Systems
    Jan 2014 — Jan 2017
  6. Project Manager & Product Owner · GCBA – Ministerio de Modernización
    Jan 2012 — Jan 2014
    AR· Organismo Público
  7. Team Leader SAP FI/MM · Accenture
    Jan 2010 — Jan 2012
  8. SAP Procurement Associate · ExxonMobil
    Jan 2007 — Jan 2010
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Education

  1. Bachelor's · UBA
    2009
    AR· Business Administration
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Achievements

  • Achievements: 130% average NRR, churn <5%, 3 years with maximum bonus for objectives.
  • Achievements: Churn reduction from 10% to 6%, portfolio increase of 30%, 43% improvement in tickets, 12 success cases.