Self-reported as: “It's difficult for me but I can”

Skills & tools

About

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Hours

EST business hours

Remote experience

I worked for a Spanish company selling courses

Salary context

Benchmarks for SMB non-tech role · Mid (3–7 yrs).

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

1. Administration, Customer Service, and Sales · Fundación para el Desarrollo Educativo

   Apr 2020 — Present

   Online Course Advising and Sales - Handled and managed 100 inquiries per day - Data Entry - Used CRM to follow up with potential clients and capture new ones - Managed social media and corporate email - Recorded payments

2. Telephone Operator · Ibero Asistencia

   Mar 2018 — Feb 2020

   Customer Service: Received calls, resolved inquiries, provided information, and addressed customer queries efficiently and professionally. - Managed Assistance Requests: Recorded incidents, detailing the nature of the problem, customer location…

3. Customer Service · Hechiceras Delicias - Panaderia y Pasteleria

   Jul 2016 — Feb 2018

   - Cash register management - Public customer service - Vendor relations - Inventory control - Social media management and phone support

Education

1. Bachelor's degree · Facultad de Ciencia Politica y Relaciones Internacionales - UNR

   2020
   · Social Communications