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Timezone overlap

9h overlap with US East · Argentina

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21

English level

Upper Intermediate

B2

Self-assessed via CEFR ladder

(es)
Other languages:Spanish (native)es:Native

Skills & tools

Skills

Key account managementInternational client relationship managementContract & invoice trackingAdvanced MS ExcelContract negotiation & renewalCRM (HubSpot)Multi-timezone coordinationAnalytical thinkingEffective communicationHubSpotCanvaClaudeGeminiChatGPTGoogle Search ConsoleNotionLearning capacityCollaborative workResults orientationProblem solvingOrganizationPriority managementAutonomyAdaptability

Tools

HubSpotSlackTrelloShopifyReploSE RankingGoogle Search ConsoleMeta AppsGoogle WorkspaceExcel

About

Rocio is an Account Manager based in Buenos Aires, Argentina, with over three years of experience managing strategic relationships for international clients. At Sandemans Tours, she oversees a portfolio of 95+ active accounts, ensuring contractual obligations, modifications, and fee adjustments are accurately tracked and implemented. She regularly uses HubSpot, Slack, and Shopify to streamline client interactions and project management. Her background includes administrative roles at Noir Media and Intensify Now, where she honed organizational habits and research skills crucial for remote work. Rocio holds an Associate Degree in Business Administration from Instituto de Formación Superior Profesional N°190. Known for her creative problem-solving and autonomous work style, Rocio thrives in environments that require innovative solutions. She integrates AI tools like ChatGPT, Gemini, and Claude into her daily workflow for tasks from drafting SOPs to summarizing communications, enhancing her speed and reliability. She is also fully bilingual, fluent in both Spanish and English.

Work preferences

Job type
Full-time, Part-time
Company size / type
Early-stage startup (0-20)
Culture
Early-stage startup (0-20), Growth-stage startup (21-200), Independent, Large Company, Nonprofit / NGO, Public Organization
Industries
E-commerce, Marketing & Advertising, Tourism & Hospitality
Hours
EST business hours
Remote experience
I'm based in Punta Alta, Argentina. I worked for US companies.

Salary context

Benchmarks for SMB non-tech role · Mid (3–7 yrs).

India equivalent
$1,200/mo
This candidate
$2,000/mo
US local hire
$5,200/mo
Save ~$38,400/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. Account Manager · Sandemans Tours
    Aug 2025 — Present

    - Scheduled meetings with clients around the world for future partnerships - Formulated internal Standard Operating Procedures (SOPs) from the ground up to streamline administrative workflows - Supervised the tracking of all operator invoices…

  2. Administrative Assistant · Noir Media
    Apr 2024 — Apr 2025

    - Scheduled and automated email campaigns using Ontraport for segmented audiences - Built and monitored workflows to improve operational efficiency - Trained and supervised new employees; conducted feedback sessions and evaluations - Compiled…

  3. SEO Administrative Assistant · Intensify Now
    Mar 2023 — Dec 2024

    - Handled content creation, product research, and TikTok influencer outreach - Enhanced Shopify landing pages using Replo, and conducted SEO optimization for articles - Selected strategic keywords using Seranking and Google Search Console - Customer…

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Education

  1. Associate Degree · Instituto de Formación Superior Profesional N°190
    2018—2021
    AR· Business Administration
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