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Timezone overlap

9h overlap with US East · Venezuela

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English level

Advanced

C1

Self-reported as: Can work in English

Other languages:Spanish (native)

Skills & tools

Skills

AssistantCustomer ServiceTranslation

Tools

No tools listed yet.

About

Seeking to learn and venture into remote work. I have knowledge of Digital Marketing, UX/UI introduction, Gemini (AI), I am bilingual and have experience with English-speaking clients. My job search areas include document translation and transcription, customer service, organizing online trips/events, etc.

Work preferences

Job type
Company size / type
Culture
Industries
Hours
EST business hours

Salary context

Benchmarks for Customer Success · Senior (7+ yrs).

India equivalent
$1,500/mo
This candidate
$500/mo
US local hire
$7,000/mo
Save ~$78,000/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. Bellboy · Hotel Ritz Carlton
    Feb 2023 — Apr 2023
  2. Doorman · Icon Hotel
    May 2022 — Aug 2022
  3. Bilingual Assistant, International Patient Service · Clinica Alemana
    Feb 2019 — Apr 2019

    Served as main support for Assisted worked assisting expats and foreigners during their stay in the clinic. Support included helping them to understand and use available medical services and hire appropriate medical support services, and explaining…

  4. Maintenance Assistant · SRK Consulting
    Jan 2019 — Feb 2019

    Aspects of this job included ensuring that adequate stock material was available for my colleagues in the following shift, and ensuring the organization and cleanliness of the site for employees.

  5. Bilingual Event Coordinator · Espacio Gastronómico
    Mar 2018 — Mar 2022

    Bilingual coordinator for an event for 500 participants (FIDAE 2018 and 2022). Responsible for ensuring the effective communication of tasks and guidelines to a team of people (Chefs, waiters and logistics personnel) in order to manage one of the…

  6. Shorex Assistant · Pullmantur Cruise Line
    Mar 2007 — Nov 2007

    During my employment with the cruise line, I was responsible for general inquiries and handling of customer complaints, ensuring that their concerns were handled professionally and in a timely fashion. In addition, I had oversight for the…

  7. CEO and Owner · New Vision Eventos C.A
    Jan 2005 — Dec 2017

    As a business owner, I make it my goal to create and maintain strong business relationships with my clients, ensuring that special events are executed with the utmost professionalism. Working closely with the client, my company was primarily…

  8. Bell Attendant · Four Seasons Hotel Caracas
    Sep 2000 — Feb 2002

    It was through this role that I was introduced to the hotel industry and the importance of customer service. During my employment, my key responsibilities were: ● Providing a variety of assistance to all hotel departments as needed to ensure the…

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Education

  1. Professional Medical Interpreter Course · University of Michigan
    2015
  2. · Simón Bolivar University
    1995—1999
    VE· Tourism Administration
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