Timezone overlap
9h overlap with US East · Argentina
English level
Conversational
Self-reported as: “I struggle but I can”
Skills & tools
Skills
Tools
No tools listed yet.
About
Primarily seeking to continue acquiring knowledge and strengthen my skills. In addition to a salary change
Work preferences
- Job type
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- Company size / type
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- Culture
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- Industries
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- Hours
- EST business hours
Salary context
Benchmarks for SMB non-tech role · Senior (7+ yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- Senior Customer Service Analyst · Anders Argentina S.R.LApr 2023 — Present
- Tracked sales made by the sales team, applying my ability to interpret and analyze complex data in order to make informed decisions. - Generated weekly reports using industry-specific software and digital tools, which facilitated strategic…
- Customer Service Analyst · WM Argentina S.AFeb 2022 — Apr 2023
- Managed and followed up on customer complaints and inquiries through various communication channels, including email, WhatsApp and telephone, ensuring a timely and effective response. - Provided support to the sales area in the follow-up and…
- Administrative Secretary for consortiums · FABIANA G. ASSENMar 2015 — May 2021
- Handled complaints and inquiries from owners and/or managers, providing effective solutions and maintaining clear communication. - Coordinated payments to suppliers, followed up on current accounts and supervised the service provided, ensuring…
Education
My academic level is currently incomplete; I was studying for a Bachelor's in Human Resources.