Timezone overlap
9h overlap with US East · Argentina
English level
Conversational
Self-reported as: “It's difficult for me, but I can manage.”
Skills & tools
Skills
Tools
No tools listed yet.
About
Currently, I am seeking a job opportunity that allows me to grow both economically and professionally. I would like to find a work environment where I can continuously learn and, at the same time, contribute all my experience. One of my main challenges is to achieve a career that offers me the possibility of working remotely and/or freelance. Additionally, I am enthusiastic about acquiring new tools and skills that help me develop in this work format. I am open to new experiences and ready to face the challenges that come my way.
Work preferences
- Job type
- Freelance / Independent, Full-time, Part-time
- Company size / type
- Growth-stage startup (21-200), Large/multinational (200+), Social/Environmental Impact Company
- Culture
- Early-stage startup (0-20), Growth-stage startup (21-200), Independent, Large Company, Public Organization
- Industries
- E-commerce, Finance & Accounting, Health & Telemedicine, Information Technology, Online Education & Training
- Hours
- EST business hours
- Remote experience
- I worked remotely in Argentina. For Spain, I provided customer service for Spain's Government services.
Salary context
Benchmarks for Customer Success · Senior (7+ yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- Telephone Operator · RingworkJun 2024 — Present
My duties within the company included providing telephone support and information or appointments for government services in Spain.
- Patricia Sandes Telephone Advisor · Grupo PyDOct 2023 — Dec 2023
The tasks performed in my role included managing inquiries, contact information, and complaints, and then offering the client the opportunity to access new products within the bank.
- Telephone Advisor · Konecta/OpenbankJul 2021 — Aug 2023
- Telephone support for inquiries and complaints. Advised clients on how to self-manage within the bank's application, etc.
- Catering · EMPRENDIMIENTO FAMILIARSep 2019 — Apr 2024
- Customer service, stock control, cashier, opening and closing the premises.
- Employee · EMPRESA BPO TELECENTROMar 2015 — Apr 2017
- Provided telephone support to residential clients for all their inquiries and complaints, and supported corporate clients.
- Administrative Employee · EMBOTELLADORA SANTA RITAFeb 2014 — Mar 2015
- Provided telephone support to the public, general administrative tasks.
- Various Roles · ACTION AEGISMar 2008 — Oct 2013
- Cencosud Company: Public support, handling virtual and telephone order complaints, onboarding new employees. - VISA Argentina: Public support, card blocking, processing various financial plans, processing travel notifications.
- Employee · SUPERMERCADOS EKIMar 2006 — Oct 2007
- Public support, merchandise restocking, cashier, merchandise stock control.
Education
- Tertiary/Technical · Badra2021ARGENTINA· Paramedic/Medical Emergencies
- Tertiary/Technical · Centro Tecnologico En Informatica CABA2020—2021
- High school · E.E.M N° 2 Bernardino Rivadavia2001—2003ARGENTINA· Natural Sciences