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Timezone overlap

9h overlap with US East · Argentina

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English level

Advanced

C1

Self-reported as: I can work in English

Other languages:Spanish (native)

Skills & tools

Skills

Account ManagementCustomer ServiceProject ManagementPsychologySupportTranslation

Tools

Office Suite - Salesforce - Slack - Asana - Intercom - Plunet - Trello.

(awaiting structured parsing)

About

I want to find a full-time or part-time job with compensation in dollars or euros to leave my current company because they have been laying off staff and automating processes since last year, so although I love my job, I prefer to prioritize my long-term job stability and remote interpreting jobs do not pay enough for me to commit to them full-time.

Work preferences

Job type
Freelance / Independent, Full-time, Part-time
Company size / type
Early-stage startup (0-20), Growth-stage startup (21-200), Large/multinational (200+)
Culture
Early-stage startup (0-20), Growth-stage startup (21-200), Independent
Industries
E-commerce, Health & Telemedicine, Human Resources & Recruitment, Information Technology, Tourism & Hospitality
Hours
EST business hours
Remote experience
From Argentina, I have always worked for the USA and once for Australia.

Salary context

Benchmarks for SMB non-tech role · Senior (7+ yrs).

India equivalent
$1,600/mo
This candidate
$4,000/mo
US local hire
$7,000/mo
Save ~$36,000/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. Certified Medical Interpreter EN<>SP · SGF
    Jan 2023 — Present

    Linguistic services - Provided inbound call services for Hospitals, Universities, Imaging Centers, 911, Insurance Companies, and Government Agencies.

  2. Customer Success Operations Manager · Variacode
    Jan 2022 — Present

    IT - Coordinated worldwide teams and planned various projects, ensuring adherence to processes. Implemented new processes and streamlined existing ones. - Since joining, my teams have achieved the less than 1% churn goal they had been working on…

  3. Onboarding Manager · HyperGuest
    Jan 2021 — Jan 2022

    IT Tourism Hospitality - Coordinated 3 tiers of Onboarding agents, who worked with Hotel Chains, Travel Operators, and Travel Agencies, to ensure they took full advantage of our platform and learned how to use it to minimize the impact on our…

  4. Senior Project Manager · Happy Mammoth
    Jan 2020 — Jan 2021

    Wellness Health - Coordinated multiple production lines with different vendors and budgets. Improved tracking processes and closed 4 different multimillion-dollar deals with manufacturers.

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Education

  1. Scrum Master · National Technological University
    2020
  2. Licensed Counselor · Interamerican Open University
    2018—2021
  3. Associate Degree · Center of Superior Studies
    2002—2006
    · International Commerce
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Achievements

  • Since joining, my teams have achieved the less than 1% churn goal they had been working on since 2020.