Timezone overlap
9h overlap with US East · Argentina
English level
Beginner
Self-reported as: “I could not work in English”
Skills & tools
Skills
Tools
Banking systems
(awaiting structured parsing)About
Hello, my name is Paola Micaela Yanez, I am 34 years old, I am from the province of Jujuy, but I have lived in Cordoba since 2017. I have experience in customer service in a family business. As well as a collections agent in a call center for bank accounts and credit cards, and experience as a security guard for factories in the province of Tierra del Fuego. I hope to have the opportunity to get a position and be part of the company. Thank you very much
Work preferences
- Job type
- Freelance / Independent, Full-time, Part-time
- Company size / type
- Early-stage startup (0-20), Growth-stage startup (21-200)
- Culture
- Growth-stage startup (21-200)
- Industries
- Finance & Accounting, Information Technology
- Hours
- EST business hours
- Remote experience
- In call center multimedia communication in Cordoba, Argentina
Salary context
Benchmarks for Customer Success · Senior (7+ yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- Collections Advisor · Proximo Contact center.Mar 2017 — Dec 2024
Collections for Banco Galicia, corporate and individual sectors. - Debt settlement and projection, payment plan entry. - Intermediate Excel skills. - Training for new hires. - Call auditing.
- Secretary · Laboratorio SEGIMJan 2016 — Aug 2016
- Public reception. - Schedule management. - Preparation of commercial proposals and vendor management.
- Security · SARDI Seguridad SRLJan 2015 — Dec 2016
- Security camera monitoring. - Personnel control.
Education
- Vocational training · Colegio Nueva Juan Bautista de La Salle2007· MULTIMEDIA COMMUNICATION
- Technical degree · Estudios en curso, a distancia· FOREIGN TRADE AND CUSTOMS REGIME