Timezone overlap
4h overlap with US East · Spain
English level
Conversational
Self-reported as: “I struggle but I can”
Skills & tools
Skills
Tools
No tools listed yet.
About
Commercial and service-oriented individual. I have always been recognized for providing solutions in customer management, whether by offering a good experience or resolving incidents. I seek to continue developing professionally and like the idea of being able to do so remotely.
Work preferences
- Job type
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- Company size / type
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- Culture
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- Industries
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- Hours
- EST business hours
Salary context
Benchmarks for SMB non-tech role · Mid (3–7 yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- Account and Customer Experience Manager · Pronto Tec (Lilus S.A.)Jul 2022 — Jan 2024
Customer service specialist with over 4 years of sales experience. Nearing completion of a Technical Degree in Digital Marketing and Advertising, with a desire for continuous growth through training, courses, and taking on new responsibilities for…
- Customer Service & Sales · Pronto Tec (Lilus S.A.)Jan 2022 — Jul 2022
- Management of over 20 daily sales from e-commerce and physical store. - Responsible for warehouse, invoicing, and sales follow-up. - Post-sale management via in-person, multiple digital banking channels, and Mercado Libre platform. - Updating…
- Sales Teleoperator · BNP Paribas Cardif (CAT technologies)Dec 2020 — Jan 2022
- Contact with over 100 cold contacts daily. - Generation of over 10 leads, data entry, and subsequent follow-up of potential sales. - Conversion of over 5 daily sales to direct and indirect clients of commercial partners. - Exceeding assigned…
Education
- Technical Degree · Universidad SIGLO 21 (Arg.)2022—2024· Digital Marketing and Advertising
Achievements
- Exceeding assigned monthly objectives by over 110%.