Timezone overlap
9h overlap with US East · Argentina
English level
Not specified
Skills & tools
Skills
Tools
About
Seeking remote work opportunities in technical support. I have experience in customer service with technical issues, such as equipment installations, printer failures, documentation, antivirus, licenses, etc.
Work preferences
- Job type
- Part-time
- Company size / type
- Early-stage startup (0-20)
- Culture
- Large Company
- Industries
- Information Technology
- Hours
- EST business hours
- Remote experience
- Argentina Bariloche Rio Negro
Salary context
Benchmarks for Customer Success · Senior (7+ yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- Specialist Technician · ARSATMar 2015 — Jul 2024
Performed Preventive and Corrective Maintenance on critical infrastructure for the Federal Fiber Optic Network, ensuring operational integrity and service continuity. - Specialized in maintenance and updating of MPLS DWDM systems from leading…
- Driver Technician · Prosegur-Tellex SAFeb 2012 — Mar 2015
Specialization in installations and repairs of Diebold ATMs in banking institutions. - Expertise in CCTV systems with DVR and NVR technology, as well as in the installation of external cameras and alarm systems. - Provided excellent customer…
- Technical Support · IT GroupJan 2010 — Feb 2012
- Xerox printer repair technician, responsible for the installation and maintenance of high-performance equipment in banking entities and public and private institutions in Patagonia. - Official representative in Patagonia: solid customer…
Education
- Technical Degree · TECLAB2023—2023AR· Cybersecurity
- Higher Technician · Instituto Tecnológico BA1994—1994AR· Networks and Hardware
- High School Equivalency Certificate · ENET 341986—1992AR· Electromechanics and Electronics