Timezone overlap
9h overlap with US East · Argentina
English level
Conversational
Self-reported as: “I struggle but I can - Intermediate”
Skills & tools
Skills
Tools
About
Seeking a new challenge and to renew my current employment, where I no longer have room for growth due to the structure. Seeking remote work that allows me to optimize my time. I consider myself a very proactive person, open to new changes and progress, with active listening, currently developing leadership, resourceful, and with communication skills.
Work preferences
- Job type
- Full-time, Part-time
- Company size / type
- Early-stage startup (0-20), Growth-stage startup (21-200), Large/multinational (200+), Nonprofit / NGO
- Culture
- Large Company
- Industries
- E-commerce, Marketing & Advertising
- Hours
- EST business hours
Salary context
Benchmarks for Customer Success · Senior (7+ yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- Customer Experience, Contact Center, CRM · Renault ClamaApr 2016 — Present
- Customer service via in-person, phone, digital channels, social media, and WhatsApp. - Database creation and customer segmentation. Development of post-sale retention strategies. Database management and analysis. - Interdepartmental collaboration…
- Public Relations · Café HavannaJan 2012 — Dec 2015
- Customer service - Cashier responsibility - Stock control and supplier management
Education
- Bachelor's · Universidad siglo XXI2024· Public and Institutional Relations
- — · Instituto Pio XII2018—2018· Automotive Agent (DNRPA)
- Training course · Instituto Superior de Secretarias Ejecutivas2007—2011· Professional Receptionist
- High school diploma · Instituto Español Virgen del Pilar2007—2011· Humanities track
Achievements
- Sales: new vehicles and post-sale maintenance services