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Timezone overlap

9h overlap with US East · Argentina

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English level

Upper Intermediate

B2

Self-assessed via CEFR ladder

(es)
Other languages:Spanish (native)es:Native

Skills & tools

Skills

customer servicereservation managementdatabase administrationData EntryCustomer supportCalendar ManagementProblem Solvingcommercial advisingdirect salesclient acquisitionsales negotiationsales closingcash handlinggroup coordination

Tools

CRMExcelCanva⁠Google WorkspaceZoomGoogle MeetGoogle MeetsGmail

About

Nerea brings over three years of client-facing experience, currently serving as an ASESORA COMERCIAL at EVI Desarrollos in Argentina. In this role, she provides commercial advising in real estate, focusing on direct client interaction and operational problem-solving. She is adept at managing inquiries and ensuring a smooth client experience. Her background includes coordinating the customer experience in the tourism sector, notably as a GUIA DE TURISMO and CAMARERA Y CAJERA at FOW - Bodega y Restó. During her time there, Nerea provided top-tier customer support, expertly managing inquiries, reservations, and issue resolution with speed and empathy. She is currently pursuing a Tecnicatura Universitaria in Comercio Electrónico y Marketing Digital from Universidad Tecnológica Nacional (UTN), which further enhances her fluency in digital environments. Nerea is seeking a remote role where she can apply her customer service and organizational skills to support team operations. She is highly proactive, and her creative hobby in the visual arts brings a detailed, problem-solving approach to administrative tasks requiring organization and aesthetics.

Highlights

  • Quick learner and highly adaptable
  • Provided top-tier customer support, managing inquiries, reservations, and issue resolution with speed and empathy.

Work preferences

Job type
Full-time, Part-time
Company size / type
—
Culture
—
Industries
Business Consulting, E-commerce, Information Technology, Marketing & Advertising, Media & Entertainment, Tourism & Hospitality
Hours
EST business hours
Engagement
Open to contract / freelance

Salary context

Benchmarks for SMB non-tech role · Mid (3–7 yrs).

India equivalent
$1,200/mo
This candidate
$1,000/mo
US local hire
$5,200/mo
Save ~$50,400/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. ASESORA COMERCIAL · EVI Desarrollos
    May 2026 — Present
    AR

    - Asesoramiento comercial y venta directa de proyectos inmobiliarios. - Captación, seguimiento continuo de clientes y negociación para el cierre efectivo de ventas. - Administración de base de datos a través de CRM y Excel para el registro de…

  2. GUIA DE TURISMO · FOW - Bodega y Restó
    May 2025 — May 2026
    AR

    - Realización de visitas guiadas y degustaciones, atención al visitante y asesoramiento, manejo de caja y cobros, toma de pedidos y gestión de reservas, coordinación de grupos.

  3. CAMARERA Y CAJERA · FOW - Bodega y Restó
    May 2023 — May 2025
    AR

    - Gestión de caja y cobros, atención al cliente, toma de reservas y recepción, servicio de comidas y bebidas en salón y eventos, coordinación de salón y cumplimiento de normas de higiene, trabajo bajo presión en equipos multidisciplinarios.

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Education

  1. Tecnicatura Universitaria · Universidad Tecnológica Nacional (UTN) – Facultad Regional Buenos Aires
    2025—2027
    AR· Comercio Electrónico y Marketing Digital
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