Timezone overlap
9h overlap with US East · Argentina
English level
Advanced
Self-reported as: “I can work in English”
Skills & tools
Skills
Tools
About
Hello, my name is Natalia Sosa, I am 28 years old and I have been working at Banco Galicia for 7 years. After graduating, completing my specialization, and discovering my purpose, which is to empower others and work in the areas of people, communication, learning, and CSR, I am seeking new challenges. I like to make things happen and I am passionate about work and life, always learning but above all doing 🚀 I have great leaders from the bank who support and refer me, I participated in many projects and also coordinated; volunteer program, we empower your talent and tutoring, welcome days in the culture block, among others.
Work preferences
- Job type
- Full-time
- Company size / type
- Growth-stage startup (21-200), Large/multinational (200+), Social/Environmental Impact Company
- Culture
- Growth-stage startup (21-200), Large Company, Public Organization
- Industries
- Finance & Accounting
- Hours
- EST business hours
Salary context
Benchmarks for Customer Success · Senior (7+ yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- Collaboration on CSR and Sustainability Projects · Banco GaliciaJan 2022 — Present
Financial education challenge Creation of a LinkedIn workshop with HR to raise funds for the bank's PRIAR corporate volunteering program. Coordination of volunteer projects Participation in the new learning campus, contributing ideas and…
- Executive Account Officer · Banco GaliciaJan 2022 — Present
Managed assigned client portfolio Sales of credit products. Attracted new clients, fostered relationships, and ensured retention.
- Digital Service Officer · Banco GaliciaMar 2020 — Jan 2022
Social media service officer Supported product distribution and client retention Personalized advice and service Engaged with clients through Agile Methodologies and MVP.
- Customer Service Officer · Banco GaliciaDec 2017 — Mar 2020
Telemarketing sales of personal loans, package upgrades, and insurance. Handled telephone inquiries and complaints.
Education
- Diploma program · UTN2023· Strategic Management of Social Projects for Sustainable Development
- Bachelor's · Universidad Siglo 212021—2023· Public and Institutional Relations + Human Resources
- Technical Degree · Universidad Siglo 212017—2021· Public and Institutional Relations
- High school diploma · Colegio San Ladislao2002—2013· Communications