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Timezone overlap

9h overlap with US East · Argentina

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21

English level

Elementary

A2

Self-reported as: I could not work in English - None or basic

Other languages:Spanish (native)

Skills & tools

Skills

AssistantCommunicationsConsultingCustomer ServiceHealthOffice ManagementOrganizationPsychologyWriting

Tools

CanvaGoogle WorkspaceWhatsAppGoogle MeetZoomInShotCapCut

About

Counselor with integrative humanistic training and experience in supporting people in their personal development. Throughout my experience, I have worked both in a consulting setting and in areas related to customer service, problem-solving, sales, data entry, report writing, and administrative tasks. These experiences have allowed me to strengthen key skills such as active listening, empathy, assertive communication, and problem-solving ability. I consider myself a dynamic, detail-oriented, organized person with great autonomy in managing my responsibilities, without losing sight of teamwork and a positive work environment. I consider myself curious and always seek to update and train myself to support evolution, not only personal but also that of my environment and adapt to current demands. I seek to grow in my profession, offer my services independently, and while doing so, be able to offer my full potential in a job aligned with my knowledge and experiences, as well as to companies that wish to incorporate consulting to address internal issues. I have not carried out this last option as an independent professional, and it may be a challenge to overcome, since at some point I did it partially in my last job as a dependent employee, but it was one more function within the position I held. I am sure that my contribution can be of great value and I am grateful for the time spent reading my profile.

Work preferences

Job type
Consulting, Freelance / Independent, Part-time
Company size / type
Early-stage startup (0-20), Growth-stage startup (21-200), Nonprofit / NGO
Culture
Growth-stage startup (21-200), Independent
Industries
Health & Telemedicine, Online Education & Training
Hours
EST business hours

Salary context

Benchmarks for Operations · Senior (7+ yrs).

India equivalent
$1,700/mo
This candidate
$1,250/mo
US local hire
$7,200/mo
Save ~$71,400/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. Institutional and Commercial Area Manager · CALTE - EMPRESA DE CUIDADOS DOMICILIARIOS
    May 2021 — Nov 2024

    - Prepared and sent 50 daily quotes via email and WhatsApp, providing personalized advice for proposals that advanced. - Provided support to over 40 families, improving their understanding and active participation in patient processes and…

  2. Independent Practice · CONSULTORA PSICOLÓGICA (Counselor)
    Feb 2020 — Present

    - Facilitate personal development and autonomy for my clients, effectively guiding them through crucial decision-making processes and constructive conflict resolution, resulting in greater clarity and well-being. - Apply an integrative humanistic…

  3. Customer Service and Administration · CONSULTORIO VETERINARIO
    Jan 2004 — Mar 2020

    - Optimized the customer experience by offering personalized advice, understanding the real needs of their pets, efficiently managing appointment scheduling via phone and email, improving organization and customer satisfaction. - Ensured information…

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Education

  1. Higher Technical Degree · ISTYD Praxis (Centro de Psicología del Oeste)
    2019
    · Psychological Counseling
  2. Bachelor's · UM - Universidad de Morón
    2004—2007
    · Psychology
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Achievements

  • Led an assistance team of 5 people, implementing strategies that resulted in significant improvements in service quality (+80% in satisfaction surveys).