Timezone overlap
9h overlap with US East · Argentina
English level
Advanced
Detected from your CV
(es)Skills & tools
Skills
Tools
About
Milagros is a Headquarters Operations & B2B Account Specialist at Lidherma (Canadez SRL) in Cordoba, Argentina, where she expertly manages high-volume B2B accounts. She acts as the primary point of contact for key stakeholders, ensuring client retention and smooth service delivery. Her responsibilities also include executing targeted outbound strategies to acquire new commercial B2B accounts and managing the headquarters solo multiple days a week, overseeing wholesale billing, client inquiries, and logistics. She coordinates last-mile deliveries with multiple courier services to guarantee on-time delivery. Earlier at Lidherma, Milagros was a Retail Sales & Customer Support Representative. In this role, she consistently surpassed individual sales goals, selling over 500 units monthly for four consecutive months and achieving a record peak of 600+ units in a single month. She also managed and resolved customer inquiries across digital platforms and in-person, ensuring an optimal user experience. Milagros holds an Associate Degree in Forensic Science from ISCET and a Bachelor's Degree in Humanities and Social Sciences from Colegio Central Universitario Mariano Moreno. An artist with a creative and problem-solving mind, Milagros is quick to learn new technologies and seeks opportunities in creative industries that offer growth and work-life balance.
Highlights
- Managed high-volume B2B accounts, acting as the primary point of contact for key stakeholders to ensure retention and smooth service delivery.
- Executed targeted outbound strategies via digital channels to identify, research, and acquire new commercial B2B accounts.
- Managed and resolved customer inquiries across digital platforms and in-person, ensuring an optimal user experience.
- Surpassed individual sales goals by delivering over 500 units sold per month for 4 consecutive months, achieving a record peak of 600+ units in a single month.
- Managed the headquarters completely solo multiple days a week, overseeing the physical location while simultaneously handling wholesale billing, B2B client inquiries, and logistics
- Managed last-mile deliveries, efficiently coordinating with multiple courier services to guarantee on-time delivery.
- Responsibly operated the entire retail location completely alone during full shifts, handling high-volume face-to-face and digital sales.
Work preferences
- Job type
- Full-time, Part-time
- Company size / type
- —
- Culture
- —
- Industries
- E-commerce
- Hours
- EST business hours
- Available from
- Aug 2026
- Notice period
- 2 weeks
- Engagement
- Open to contract / freelance
Salary context
Benchmarks for SMB non-tech role · Mid (3–7 yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- HEADQUARTERS OPERATIONS & B2B ACCOUNT SPECIALIST · LIDHERMA (CANADEZ SRL)Jan 2025 — PresentAR
PROMOTED TO MANAGE OPERATIONS AND COMMERCIAL RELATIONS AT THE BRAND'S MAIN HEADQUARTERS OF CORDOBA DURING ITS OPENING, TRANSITIONING FROM RETAIL SALES TO HIGH-VOLUME B2B MANAGEMENT - Account Management & Client Retention: Managed high-volume B2B…
- RETAIL SALES & CUSTOMER SUPPORT REPRESENTATIVE · LIDHERMA (CANADEZ SRL)Jun 2022 — Jan 2025AR
MANAGED DIRECT-TO COSTUMER (B2C) SALES, CUSTOMER SERVICE AND DAILY OPERATIONS AT THE SHOPPING MALL RETAIL LOCATION. - Achievement: Surpassed individual sales goals by delivering over 500 units sold per month for 4 consecutive months, achieving a…
Education
- Associate Degree · ISCET2018—2021AR· Forensic Science (Papiloscopy Specialization)
- Bachelor's Degree · Colegio Central Universitario Mariano Moreno2012—2017AR· Humanities and Social Sciences