Self-reported as: “I struggle but I can”

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Hours

EST business hours

Salary context

Benchmarks for Customer Success · Junior (< 3 yrs).

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

1. CUSTOMER SERVICE · PANADERÍA 'LA ROJA'

   Jan 2024 — Present

   - Received customer orders, both in-person and virtual. - Prepared and packaged products according to orders. - Processed payments and managed the cash register. - Collaborated with the team to maintain a clean, organized, and stocked work area.

2. SUPERMARKET CASHIER · 'COTO'

   Jan 2022 — Jan 2023

   - Handled financial transactions with accuracy and efficiency, providing fast and friendly customer service. - Managed cash flow and maintained an organized environment.

3. TRAINER AND CREW COACH · 'ARCOS DORADOS'

   Jan 2021 — Jan 2022

   - Led training sessions for new employees, ensuring understanding of operational procedures and service standards. - Guided the planning and execution of strategies to drive traffic and sales. - Worked together to provide an exceptional customer…

4. WAITRESS · 'QUOTIDIANO BAR DE PASTAS'

   Jan 2021

   - Greeted, welcomed, and seated customers. - Took and delivered orders, providing recommendations and clearly explaining menu items. - Managed payments via cash, card, or digital wallets. - Worked as part of a team with all staff to ensure excellent…

Education

1. Professional Career · INSTITUTO GASTRONÓMICO DE LAS AMÉRICAS (IGA)
   · Professional and Advanced Pastry Arts
2. High school diploma · INSTITUTO WILLIAM MORRIS

   2014—2019
   · Humanities and Social Sciences