Self-reported as: “I can work in English - Advanced or Bilingual”

Skills & tools

About

Work preferences

Job type

Full-time

Company size / type

Early-stage startup (0-20), Growth-stage startup (21-200), Large/multinational (200+)

Culture

Large Company

Industries

E-commerce

Hours

EST business hours

Remote experience

I am in Argentina and work for Chile and Mexico.

Salary context

Benchmarks for SMB non-tech role · Junior (< 3 yrs).

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

1. Process Analyst for Customer Service · HelpIA - Infra Commerce

   Jan 2025 — Present

   Project and process management for Marketplace (Mercado Libre MX, Walmart, etc.)

2. E-commerce Customer Service Assistant · HelpIA - Infra Commerce

   Jan 2024 — Present

   Call, chat, and email management - Multibrand. Mercado Libre MX

3. Telephone Operator · GMS S.A.

   Jan 2022 — Dec 2023

   Medical appointment management for OSECAC (Social Security for Commerce and Civil Activities Employees)

4. Entrepreneur · EMPLEO AUTONOMO

   Jan 2020 — Dec 2022

   Customer service. Retail sales Web sales.

Education

1. Bachelor's degree · Instituto Universitario de Cs. de la Salud Fundación H.A Barceló.

   2018—2023
   · Kinesiology and Physical Medicine
2. High school diploma · Instituto Comercial Mixto “Juan XXIII”

   2011—2016
   AR· Economics and Management