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Timezone overlap

9h overlap with US East · Argentina

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English level

Beginner

A1

Self-reported as: “I could not work in English”

Other languages:Spanish (native)

Skills & tools

Skills

AdministrationCoachContentCustomer ServiceDigital Marketing (Ads)PsychologySocial MediaVideo Editing

Tools

No tools listed yet.

About

Hello! Let me introduce myself: My name is Micaela ☺️ I am a proactive person with a strong desire to learn and continuously develop. I am passionate about teamwork and contributing to both personal and company growth. I always seek opportunities to gain more experience and improve my skills, thus ensuring a positive impact in the work environment. I am currently studying psychology and constantly training in digital marketing, advertising, and advanced social media. I am looking for a career change that allows me to grow in the areas of Marketing, creativity, and communication. I hope you read this. Thank you very much 😊

Work preferences

Job type
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Company size / type
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Culture
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Industries
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Hours
EST business hours

Salary context

Benchmarks for SMB non-tech role · Mid (3–7 yrs).

India equivalent
$1,200/mo
This candidate
$1,200/mo
US local hire
$5,200/mo
Save ~$48,000/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. Analyst - Public Salary and Retiree Plan · Banco Macro
    Aug 2020 — Present
    AR

    - Updated materials related to the segment. - Assembled competitor benchmarking. - Updated web portal content. - Provided support for segment communication plan. - Assembled communication schedule for the Retiree Segment. - Updated metrics files for…

  2. Customer Service Strategy Analyst · Banco Macro
    Jul 2018 — Aug 2020
    AR

    - Retrained Chatbot. - Competitor analysis. - Analysis and search for improvements. - Data analysis. - Analysis and search for improvements in retraining processes with suppliers.

  3. Community Manager · Moiguer Compañía De Negocios.
    May 2018 — Jul 2018
    AR

    - Managed Banco Macro social media. - Facebook. - Instagram. - Youtube.

  4. Collections Agent · RC Cobranzas
    Jan 2018 — May 2018
    AR

    - Contacted clients with overdue debts with Banco Macro. - Account follow-up. - Data follow-up and updates. - Resolutions and payment plans. - Worked towards collection goals.

  5. Collections Agent · Gedco
    Jan 2016 — Jan 2018
    AR

    - Contacted clients with overdue debts with VISA. - Account follow-up. - Data follow-up and updates. - Resolutions and payment plans. - Worked towards collection goals.

  6. Administrative Assistant · Ignea Full Service Srl
    Nov 2015 — Jan 2016
    AR

    Maternity leave replacement as an administrative assistant for a maintenance company. - Received documents. - Answered phone calls. - Received visitors. - Classified and distributed incoming mail to departments. - Assisted other staff members with…

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Education

  1. — · CoderHouse
    AR· Digital Marketing and Product
  2. Master's · Escuela Holistica Universo Angelico
    AR· Biodescodification and Transgenerational Tree
  3. — · Centro de Yoga la Rueda Universitario
    AR· Yoga Teacher
  4. — · CoderHouse
    2021—2021
    AR· Community Manager and Advertising
  5. High school diploma · jose gervasio artigas Secundario
    2002—2015
    AR· foreign languages
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