Timezone overlap
9h overlap with US East · Argentina
English level
Advanced
Detected from your CV
(es)Skills & tools
Skills
Tools
About
Melina is a Client Support & Commercial Advisor at Red Basa | Grupo Olmos in Buenos Aires, Argentina. She has a proven ability to streamline customer follow-up and data management, utilizing CRM systems, Excel, and AI tools to significantly improve response efficiency. Bringing nearly two years of experience, her work spans diverse sectors including e-commerce, healthcare, and technology, demonstrating a broad understanding of client needs across various business landscapes. Her career arc includes roles as a Healthcare Sales Representative and a Customer Service Representative at MunchyMc Network, where she developed strong communication skills and a knack for handling diverse customer situations. Melina further honed her technical foundation with studies in Back-end Development, Soft Skills & Marketing at Alura Latam, complementing her earlier Profesorado in English Teacher Training from ISFDyT N° 83. Melina is a quick and enthusiastic learner, especially when it comes to online tools, and thrives in environments where she can continuously expand her abilities. She is seeking a long-term opportunity to contribute her expertise, grow professionally, and collaborate within a supportive team, bringing fluency in both English and Spanish.
Highlights
- Streamlined customer follow-up and data management using CRM systems, Excel, and AI tools to improve response efficiency.
Work preferences
- Job type
- Freelance / Independent, Full-time, Part-time
- Company size / type
- Growth-stage startup (21-200), Large/multinational (200+), Social/Environmental Impact Company
- Culture
- Growth-stage startup (21-200), Independent, Large Company, Public Organization
- Industries
- Business Consulting, E-commerce, Health & Telemedicine, Information Technology, Media & Entertainment
- Hours
- EST business hours
- Remote experience
- United states, for an international network. The city wasn't specified but the timezone was EST
Salary context
Benchmarks for SMB non-tech role · Junior (< 3 yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- Client Support & Commercial Advisor · Red Basa | Grupo OlmosMar 2026 — Jul 2026AR
- Provided in-person and remote client support through calls, messages, and face-to-face interactions. - Managed and updated client information in CRM, maintaining accurate records and follow-ups. - Administered subscriptions and supported clients…
- Healthcare Sales Representative · Healthcare CompanyFeb 2026 — Feb 2026
- Prospected and contacted potential customers by phone to promote healthcare plans, qualify leads, collect and update customer information, and follow up on inquiries while maintaining accurate records in Excel.
- Facilities & Kitchen Assistant · Dirección general de cultura y educaciónSep 2024 — Nov 2025AR
- Prepared meals, maintained cleanliness and organization of kitchen and facility areas, performed routine cleaning and upkeep tasks, and collaborated with team members to support daily operations.
- Customer Service Representative · MunchyMc NetworkAug 2024 — Oct 2025
- Provided user support through ticketing systems, websites, social media, and online platforms; managed inquiries, coordinated community projects and events using project management tools, and maintained clear communication across multiple channels.
- Telemarketer · Automotores ArgentinaApr 2022 — Jul 2022AR
- Prospected and contacted potential customers by phone, qualified leads, provided product information, followed up on inquiries, and maintained customer communications throughout the sales process.
Education
- Programming · Alura Latam2025—2025· Back-end Development, Soft Skills & Marketing
- Profesorado · ISFDyT N° 832020—2023AR· English Teacher Training
- Bachiller · E.E.M. N° 22011—2016AR· Humanities & Social Sciences