Self-reported as: “I can work in English”

Skills & tools

About

Work preferences

Job type

—

Company size / type

—

Culture

—

Industries

—

Hours

EST business hours

Remote experience

For example, as an IT security analyst, I had contact with multidisciplinary teams in the technology area, where we coordinated various tasks.

Salary context

Benchmarks for SMB non-tech role · Senior (7+ yrs).

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

1. Information Security Analyst · Poincenot Tech Studio

   Mar 2024 — Jun 2024

   Responsible for Technical Support and Information Security Analyst

2. Technical Support Lead · Mauro Ariel Salvo Infraestructura

   Sep 2023 — Feb 2024

   - Specialized and personalized IT technical support for internal clients (PC, notebook). - Add, remove, and modify domain users and email accounts. - Electronic security and fingerprint access. - Antivirus console administration (Bit Defender). …

3. Support & Infrastructure Lead · Biolap Soluciones Medicas

   Apr 2023 — Jul 2023

   - Specialized and personalized IT technical support. - Add, remove, and modify domain users and email accounts. - Antivirus console administration (Panda). - Administration of VPN, servers, backups, mobile telephony, printers & multifunction…

4. IT Support & Infrastructure Analyst · Biolap Soluciones Medicas

   Aug 2022 — Apr 2023

   - Specialized and personalized IT technical support (PC, notebook) for internal clients. - Add, remove, and modify domain users and email accounts. - Electronic security and fingerprint access. - Antivirus console administration (BitDefender). …

5. Technical Support Lead · Storey S.A.

   May 2022 — Aug 2022

   - Specialized and personalized IT technical support for internal and external clients. - User account and email account management (add, modify, delete). - Security cameras. - Electronic security and access. - VPN administration.

6. IT Consultant · Ovidio Consulting IT

   Feb 2020 — Feb 2022

   Provided services to multiple clients in technical support for computers (Windows, MacOS, Linux), infrastructure, networks, databases (Bejerman systems), email account administration (Outlook, GSuite, Thunderbird), equipment inventory, printers…

7. Technical Support · Universidad Torcuato Di Tella

   Feb 2020 — Jan 2022

   Personalized and specialized technical support for staff, faculty, and students at the university regarding: Virtual Campus and educational management system access. Incident tracking via a ticketing system. Vendor contact and supply logistics…

8. Security Analyst at Zurich · YEL Informatica S.A.

   Oct 2019 — Feb 2020

   - Vulnerability analysis on servers and workstations in Qualys; domain user and account management; analysis and administration of access to internal platforms; system, server, and platform audit reports; analysis and authorization of users and…

9. Information Security Analyst · CTL Information Technology

   Jun 2019 — Oct 2019

   - Analysis of virus/ransomware alerts, SPAM, Phishing (Trend Micro suite), Office Scan XG agent administration, IP blocking, Trend Micro Control Manager, Office Scan XG, Deep Security Manager, House Call administration, Fortiguard, FortiAnalyzer…

10. IT Consultant · IT Providers

    Oct 2018 — Jun 2019

    Assembly, installation, and maintenance of Workstations (Windows, Mac, Linux), telephony, and internal software for ABInBev at Quilmes brewery and malting plant. Personalized VIP user support, Microsoft Outlook (2010, 2013) email account maintenance…

11. Information Security Analyst · RAN Security

    Nov 2017 — Oct 2018

    Implementation, administration, support, and maintenance of McAfee products (ePO, Endpoint Security, VirusScan Enterprise, Threat Intelligence Exchange, Data Exchange Layer, Advanced Threat Defense, Data Loss Prevention) across multiple…

12. Application Tester · IBM

    Jul 2017 — Nov 2017

    Performed black box testing techniques on various products (online banking, signature, document, and card digitization system) in conjunction with a development team for the client Banco Galicia.

13. Information Security Consultant · IBM

    Feb 2016 — Jul 2017

    - User add, modify, delete (ABM). - General user support. - Active Directory administration. - User account administration. - Security permissions on File Servers and internal tools. - Service Manager console administration. - Remote tools…

14. Information Security Analyst · Deloitte

    Dec 2012 — Feb 2016

    - User add, modify, delete (ABM). - General user support. - Security mailbox administration for Argentina and Latin America. - On-site/Remote Desktop server and tool installation. - Active Directory management. - User account administration. …

15. On-Site Technical Support · Deloitte

    Jul 2011 — Dec 2012

    Assembly, installation, and maintenance of Workstations (Windows, Mac, Linux), telephony, and internal software for Deloitte Argentina. Personalized VIP user support, Microsoft Outlook (2010) email account maintenance and optimization, mobile device…

16. On-Site Technical Support · COS Mantenimiento

    Jan 2008 — Jun 2011

    Assembly, installation, and maintenance of Workstations (Windows, Mac), telephony, and internal software. Personalized VIP user support, Microsoft Outlook (2003, 2007) email account maintenance and optimization, mobile device configuration (Android…

17. Technical Support - ARNET Campaign · TELEPERFORMANCE

    Jun 2007 — Jan 2008

    Telephone technical support for end-users for Telecom internet services (modem/router installation; technical assistance; complaint handling, technical visit coordination).

Education

1. Higher Technician · ISTEA

   2022—2023
   · Infrastructure Support
2. Other · Centro Universitario De Idiomas

   2012—2015
   · English Language
3. Technical/Vocational · Escuela De Arte Multimedia Leonardo Da Vinci

   2012—2013
   · Systems Analyst
4. Technical/Vocational · Instituto Raul Scalabrini Ortiz

   2007—2009
   · Systems Analyst
5. High School Diploma · Escuela Técnica N°19 Alejandro Volta

   1998—2003