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Timezone overlap

8h overlap with US East · Guatemala

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English level

Advanced

C1

Self-reported as: Can work in English

Other languages:Spanish (native)

Skills & tools

Skills

AdministrationAssistantCustomer ServiceDigital Marketing (Ads)ProductSocial MediaTeam ManagementWriting

Tools

No tools listed yet.

About

Marketing enthusiast with a passion for connecting brands with people. Always seeking new trends and staying updated in my field. More than a good salary, I look for growth opportunities where I can showcase my potential and skills. I am highly responsible and creative, enabling me to deliver good ideas quickly.

Work preferences

Job type
Company size / type
Culture
Industries
Hours
EST business hours
Remote experience
Guatemala

Salary context

Benchmarks for Marketing · Mid (3–7 yrs).

India equivalent
$1,300/mo
This candidate
$950/mo
US local hire
$5,500/mo
Save ~$54,600/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. Social Media Manager · Exotic Coffee
    Feb 2022 — Sep 2022

    - Developed and executed campaigns on Facebook, Instagram, and TikTok to enhance user positioning, engagement, and loyalty. - Created and curated content such as images and videos for social media campaigns. - Managed and optimized digital…

  2. Customer Service Representative · Teleperformance
    Sep 2021 — Oct 2023

    - Handled customer inquiries via phone, email, and chat. - Created and updated customer profiles in Salesforce (CRM) system. - Guided vendors on processes and relevant channels. - Addressed customer complaints and ensured follow-up for resolution.

  3. Social Media Manager · Dental Health Clinic
    Sep 2019 — Apr 2021

    - Developed and executed campaigns on Facebook, Instagram, and TikTok to enhance user positioning, engagement, and loyalty. - Created and curated content such as images and videos for social media campaigns. - Managed and optimized digital…

  4. Executive Assistant · Dizano Coffee Exporter
    Feb 2018 — Jul 2019

    - Managed and organized expenses, calendar, email, meetings, and presentations. - Planned and executed corporate events. - Organized travel, including flights, accommodation, and executive activities. - Interacted with clients and vendors via phone…

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Education

  1. Master's · International Marketing Institute
    2021—2022
    · Digital Marketing
  2. Bachelor's · Rafael Landívar University
    2013—2017
    · Marketing
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