Self-reported as: “I struggle but I can”

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Hours

EST business hours

Salary context

Benchmarks for Operations · Senior (7+ yrs).

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

1. Administrative Assistant for collections, billing, credit and debit notes. · Gelato Natural-S.A. Chunga heladería

   Apr 2024 — Present

   - Weekly reports with projected collections from clients. - Analysis of current accounts. - Emails sent with current account details to each client. - Collections management. - Work papers, follow-up, and account control. - Use of Ayres ERP, Ayres…

2. ADMINISTRATIVE ASSISTANT - COLLECTIONS MANAGER · Grexse S.A. Extincenter matafuegos

   Jul 2023 — Mar 2024

   - Reconciliation of company and administration accounts, analysis of accounts along with purchase orders and invoices. - Petty cash management, physical and electronic checks, cash. - Opening and closing of cash register (withholdings - deductions…

3. COLLECTIONS ANALYST · Prosegur

   Mar 2023 — Jun 2023

   - Analysis and management of collections. - Send debt details to the client if requested. - Online payments via Mercado Pago or by sending a payment link via email. - Coordinate payment dates, change of payment methods (CBU - debit or credit card)…

4. COLLECTIONS MANAGER · Mas activos

   Feb 2022 — Feb 2023

   - Management of collections, refinancing, and restructuring of Iudú's portfolio through outbound calls to clients with early and late-stage delinquency. (Neotel system, Colega, and searches in Ágil data and digital reports) - Edesur portfolio…

5. COLLECTIONS MANAGER · Estudio jurídico Palmero de Belizan

   Nov 2021 — Jan 2022

   - Management of collections for Banco Credicoop associates. - Use of web for payment promises, Émerix, Credixsa, digital reports, email (sending debt notices to advisors, information on payment methods), data mining, Goldmine, Anura, Microsip, Excel…

6. SALES ADVISOR · Vía sano salud

   Mar 2019 — Oct 2021

   - Commercial advisor for Vía Sano Salud. - Offered coverage to those seeking a change in their health insurance, either through forms on social media databases or by managing the client from the call to process the transfer. - Use of Neotel and data…

7. COLLECTIONS MANAGER · Estudio jurídico Ana Maya S. A.

   Oct 2010 — Dec 2018

   - Management of inbound and outbound calls from Movistar and Telefónica clients. - Early, mid, and late-stage delinquency. - Use of Neotel system and data searches in Ágil data and digital reports.

8. SURVEYOR · Ibope Argentina

   Mar 2008 — Dec 2009

   - Based on a database of previously surveyed individuals, calls were made to conduct a poll on a series of magazines, books, and newspapers.

9. CASHIER · Estación de servicio GNC Cinthia

   Aug 2006 — Feb 2008

   - Opening of the store, customer service, supplier service, stock control, cash register management (opening and closing - cash - POS terminal - debit and credit). - Merchandise restocking, store maintenance.

10. WAITRESS · Confitería Vicente López

    Feb 2002 — Jun 2006

    - Service to diners, store maintenance, tableware (cleaning, organizing, washing, etc.). - Invoice issuance and payment collection.

Education

1. High school diploma in Accounting with a focus on Accounting and Tax Administration · INSTITUTO LA SAGRADA FAMILIA
2. Administrative Assistant - Collections Manager · INSTITUTO DE FORMACIÓN DOCENTE N° 112