Timezone overlap
8h overlap with US East · Costa Rica
English level
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Skills
Tools
About
As Costa Rica Manager and LATAM Operations & Delivery Lead at Solix Technologies, Marianela leads regional expansion and delivery governance across Latin America. With over 18 years of experience in information technology, she has a proven track record of building and scaling Costa Rica operations from the ground up, coordinating legal, compliance, recruiting, and vendor frameworks. Her leadership also directs delivery governance for global SaaS and FinTech accounts, consistently achieving over 80% client retention. Earlier in her career, she served as Delivery Director at BairesDev and Senior Delivery Director at Growth Acceleration Partners (GAP) for over eight years. During this time, she consistently led enterprise programs, nearshore expansion, and regional P&L governance across Latin America and North America. Marianela earned her BSc in Information Systems from ULACIT. Marianela excels at collaborating with US-based clients, creating efficient delivery processes, and fostering team development. She is equally fluent in boardroom strategy and ground-level execution, known for turning operational complexity into scalable, high-performance delivery models that drive revenue growth and long-term client partnerships.
Highlights
- Global Delivery & Program Management
- LATAM Operations & Regional Expansion
- Nearshore Operations Setup & Compliance
- P&L Governance & Budget Management
- Talent Acquisition & Leadership Development
Work preferences
- Job type
- Consulting, Freelance / Independent, Full-time
- Company size / type
- Growth-stage startup (21-200), Large/multinational (200+), Nonprofit / NGO, Social/Environmental Impact Company
- Culture
- Early-stage startup (0-20), Growth-stage startup (21-200), Independent, Large Company
- Industries
- Information Technology
- Hours
- EST business hours
- Remote experience
- Costa Rica, worked for companies in Austin TX, Dallas TX, San José CA
Salary context
Benchmarks for SMB non-tech role · Senior (7+ yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- Costa Rica Manager / LATAM Operations & Delivery Lead · Solix TechnologiesJan 2026 — PresentUSUS company · remote
- Spearheaded full-cycle Costa Rica market entry for a U.S.-based enterprise tech company - simultaneously managing 7+ workstreams spanning free trade zone registration, legal incorporation, accounting, payroll, banking, office setup, and vendor…
- Delivery Director · BairesDevJan 2024 — Jan 2025
- Redesigned delivery governance across 6+ enterprise technology accounts by implementing standardized reporting cadences, risk escalation protocols, and executive dashboards - improving stakeholder visibility and reporting quality by 30% within the…
- Senior Delivery Director · Growth Acceleration Partners (GAP)Jan 2015 — Jan 2023USUS company · remote
- Directed multicultural nearshore delivery teams across the U.S. and LATAM serving SaaS, FinTech, and healthcare enterprises - implementing account governance models, executive QBRs, and escalation frameworks that sustained 80%+ client retention…
- Project Manager / Scrum Master · Growth Acceleration Partners (GAP)Jan 2011 — Jan 2015USUS company · remote
- Led delivery projects for enterprise clients, ensuring on-time, on-budget execution aligned with business priorities and client expectations across the U.S. and LATAM markets. - Implemented Agile methodologies, governance templates, and…
- Senior Frontend Developer · Growth Acceleration Partners (GAP)Jan 2008 — Jan 2010USUS company · remote
- Web Developer · Intergraphic DesignsJan 2006 — Jan 2008
- Web Developer · InterdesaJan 2005 — Jan 2006
Education
- BSc · ULACITCR· Information Systems