Timezone overlap
9h overlap with US East · Argentina
English level
Advanced
Self-reported as: “I can work in English”
Skills & tools
Skills
Tools
About
Committed, organized, and experienced in user support. Currently seeking remote work opportunities that allow for professional growth while contributing my skills to improve customer experience. I am interested in challenges involving problem-solving, process optimization, and teamwork to exceed expectations. I value the chance to learn new things, face challenges that push me out of my comfort zone, and contribute to a positive work environment. I am particularly motivated by roles where I can make a real difference for users and be part of a team that values empathy, effective communication, and mutual growth.
Work preferences
- Job type
- Freelance / Independent, Full-time, Part-time
- Company size / type
- Early-stage startup (0-20), Growth-stage startup (21-200), Large/multinational (200+), Nonprofit / NGO, Social/Environmental Impact Company
- Culture
- Early-stage startup (0-20), Growth-stage startup (21-200), Independent, Large Company, Nonprofit / NGO, Public Organization
- Industries
- Online Education & Training, Tourism & Hospitality
- Hours
- EST business hours
Salary context
Benchmarks for Customer Success · Senior (7+ yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- User Support and Manager of Supplies and Logistics · Registro Nacional de Reincidencia (MINJUS)Jun 2014 — Present
- Provided direct support to users, ensuring an efficient and personalized experience. - Coordinated and managed internal supplies and logistics. - Managed administrative systems and databases.
- Registry and Analysis in GIS System · Registro Nacional de Tierras Rurales (MINJUS)Apr 2012 — Jun 2014
- Processed and analyzed information in the GIS system. - Managed documentation and organization in the registry.
- Management Assistant · Achilles Group S.R.LNov 2011 — Feb 2012
Substituted - Coordinated schedules and booked travel for executives in Argentina and Latin America. - Performed general administrative tasks and supported Human Resources.
Education
- In progress · Universidad Nacional de Madres de Plaza de Mayo· Law
- Professional Guide · Universidad Nacional de la Patagonia San Juan Bosco· Tourism
- Professional · Instituto Fundación Perito Moreno· Conservation, Use, and Management of Natural Resources