Self-reported as: “I struggle but I can - Intermediate”

Skills & tools

About

Work preferences

Job type

Full-time

Company size / type

Large/multinational (200+)

Culture

Large Company

Industries

Finance & Accounting

Hours

EST business hours

Remote experience

NO

Salary context

Benchmarks for Operations · Mid (3–7 yrs).

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

1. Lawyer · Estudio Juridico AGYR

   Jan 2022 — Jan 2024

   - Debt recovery in early and late delinquency, payment method advice, refinancing collection tracking, installment control, clearance certificate management, bank reconciliation, email and SMS campaigns for recovery. - Database management - Debtor…

2. Telephone Sales · Studyx

   Jan 2022

   - Call reception - Database management - Capturing clients for the different courses offered by the educational institution virtually - Calls to the US and Chile

3. Executive Secretary · Estudio NPC

   Jan 2018 — Jan 2022

   - Secretary (Agenda management, travel and meeting coordination) - Court appearance assistance - File preparation, file archiving, office organization (depending on the procedural stage) - Projection of possible procedural steps to follow - Drafting…

4. Call Center · Estudio de Cobranza BCN

   Jan 2018

   - Telephone customer service. - Debtor collection (late delinquency up to uncollectible debtors). - Use of WAP system. - Effectiveness control via achievement tracking and daily Excel control. - Customer portfolio management. - File management. …

5. Customer Service · Radio taxi Tu

   Jan 2013 — Jan 2017

   - Reception of telephone calls and service requests. - Weekly service organization (weekly routine). - Management of websites for service requests (sincropol, viapol, and shared management). - Voice service modulation and service dispatch via app. …

6. Satellite Tracking · Brusca Satelital

   Jan 2004 — Jan 2013

   - Database entry. - Installation and maintenance of tracking and security equipment. - Monthly subscription collection, bank transactions. - Telephone customer service. - Stock and order of installation equipment. - Tracking history, - Bank…

Education

1. Lawyer · Universidad de Buenos Aires

   2018
   · High School Diploma in Law
2. High School Diploma · Colegio Esteban Echeverría

   2018
   · Humanities and Social Sciences