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Timezone overlap

9h overlap with US East · Argentina

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English level

Advanced

C1

Detected from your CV

(es)
Other languages:Spanish (native)es:Native

Skills & tools

Skills

Process AutomationAccounts ReceivableKPI & ReportingAgile (Scrum/Kanban)AsanaCRMSAP ERPProcess OptimizationBilling & Accounts ReceivableOrganización administrativaChange ManagementProject ManagementProcess ConsultingOrder-to-Cash (O2C)Continuous ImprovementStakeholder ManagementSAP FITeam Leadership

Tools

SAP ERPJIRASAP AribaAsanaMeta BusinessScrumKanbanERPCRMSAP CRM

About

Malena is a Project Manager with over 12 years of experience leading transformation initiatives and optimizing processes across various industries. Based in Buenos Aires, Argentina, she applies her expertise, including extensive knowledge of SAP ERP and SAP Ariba, to drive operational improvements. Her background spans corporate and multicultural environments, where she's focused on delivering solutions that enhance efficiency and reduce costs. Her diverse career includes significant contributions as an Operations Manager at Milesi Hogar and a Billing Office Manager at Miller Law Group, demonstrating her ability to manage complex administrative and financial processes. Earlier, Malena served as a Business Coaching Specialist at Vaarial Academy. Her educational background includes a Bachiller in Business from Instituto Nstra. Sra. del Carmen, studies in Psychology at UAI - Universidad Abierta Interamericana, and a certification in PNL and Business Leadership from Creo Argentina. Malena thrives in environments that encourage continuous learning and new experiences. Known for her critical thinking and collaborative approach, she is a reliable and quick learner, always committed to finding win-win solutions and improving processes. She brings a flexible, assertive style, honed by working in diverse team settings and independently.

Work preferences

Job type
Consulting, Freelance / Independent, Full-time, Part-time
Company size / type
Early-stage startup (0-20), Growth-stage startup (21-200)
Culture
Early-stage startup (0-20), Growth-stage startup (21-200)
Industries
Business Consulting, E-commerce, Human Resources & Recruitment, Information Technology, Media & Entertainment, Online Education & Training
Hours
Full EST overlap
Remote experience
Based in Buenos Aires, Argentina, I worked for a law firm in New York
Available from
Aug 2026
Notice period
2 weeks

Salary context

Benchmarks for SMB non-tech role · Senior (7+ yrs).

India equivalent
$1,600/mo
This candidate
$2,500/mo
US local hire
$7,000/mo
Save ~$54,000/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. Project Manager · Muan Digital
    Apr 2025 — Oct 2025
    AR

    - Led end-to-end execution of digital transformation and strategic marketing projects across multiple industries and business models. - Managed cross-functional collaboration between creative, technical, commercial, and operational teams to ensure…

  2. BILLING OFFICE MANAGER · MILLER LAW GROUP
    Feb 2025 — Present
    USUS company · remote

    - Optimized billing and reporting processes to improve productivity and financial visibility. - Analyzed operational indicators and developed continuous improvement proposals. - Drove workflow standardization in a remote, multicultural environment…

  3. OPERATIONS MANAGER · MILESI HOGAR
    Nov 2024 — Present
    AR

    - Led the operational restructuring of sales, e-commerce, customer service, collections, and administration, contributing to 200% growth in monthly revenue. - Designed and implemented scalable operational processes, automations, and control…

  4. Business Coaching Specialist · Vaarial Academy
    Jun 2023 — Nov 2024
    AR

    - Led operational and commercial process optimization initiatives focused on scalability, team performance, and customer retention. - Recruited, trained, and developed high-performing sales and operational teams, strengthening internal leadership…

  5. Operations & Process Consultant · Alquilo Temporario
    Mar 2022 — Present
    AR

    - Initially joined as an external operations consultant to redesign and professionalize internal business processes within a temporary rental company focused on 3, 6, and 12-month leasing operations. - Identified operational bottlenecks related to…

  6. PROCESS IMPROVEMENT CONSULTANT AND EXECUTIVE COACH · FREELANCE
    Jan 2022 — Jan 2025

    - Recruited and developed teams of over 30 professionals. - Redesigned operational and administrative processes to reduce customer objections and complaints. - Reduced billing times by 80% and automated 95% of collections through process redesign. …

  7. TEAM LEAD MANAGER / AR ANALYST · SAP ARGENTINA
    Oct 2014 — Dec 2021
    AR

    - Over 7 years of experience in SAP environments, leading Order-to-Cash and Accounts Receivable processes. - Participated in global initiatives for the migration and standardization of financial processes. - Managed KPIs, executive reporting, and…

  8. AR Analyst - Finance · SAP
    Oct 2014 — Jul 2016
    AR

    - Managed accounts receivable operations and collections processes for strategic client portfolios. - Analyzed and optimized financial workflows to improve operational efficiency and cash flow management. - Developed financial reports and…

  9. Asistente de contabilidad · Public Services - PAMI
    May 2014 — Oct 2014
    AR

    - Billing data analysis, ensuring accuracy and optimization in administrative processes. - Management and control of patient records and medical files, ensuring compliance and efficient accessibility. - Implementation of improvements in the billing…

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Education

  1. Bachiller · Instituto Nstra. Sra. del Carmen
    2008—2012
    · Business
  2. Coach en PNL · Creo Argentina
    2020—2020
    AR· Neuroscience and human behaviour
  3. Psicología · UAI - Universidad Abierta Interamericana
    AR· Psychology
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