Sourced
Unlock contact
Back to results

Timezone overlap

9h overlap with US East · Argentina

0
3
6
9
12
15
18
21

English level

Conversational

B1

Self-reported as: “I struggle but I can - Intermediate”

Other languages:Spanish (native)

Skills & tools

Skills

Account ManagementCustomer ServiceE-commerceLogisticsSales

Tools

SlackOutlookNotionMetabaseMicrosoft Office

About

Seeking a remote work opportunity where I can apply my knowledge in commercial strategy, data analysis, and client management. I am motivated by new challenges and career opportunities, which is why my focus is on continuing to grow professionally and add value to my profile.

Work preferences

Job type
Freelance / Independent, Full-time, Part-time
Company size / type
Early-stage startup (0-20), Growth-stage startup (21-200), Large/multinational (200+), Nonprofit / NGO, Social/Environmental Impact Company
Culture
Growth-stage startup (21-200), Large Company
Industries
E-commerce
Hours
EST business hours
Remote experience
Beeping Fulfilment - Full-time Valencia, Spain - Remote

Salary context

Benchmarks for Customer Success · Senior (7+ yrs).

India equivalent
$1,500/mo
This candidate
$1,300/mo
US local hire
$7,000/mo
Save ~$68,400/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. Cyber Monday Event · Sleep Calm
    Oct 2024 — Nov 2024
    AR

    Customer Care - managed incidents via the platform, resolved product/service inquiries. Provided operational and administrative support.

  2. Account Manager · Beeping Fulfilment
    May 2024 — Present
    ES· Logística

    Developed client portfolio: Farming – Upselling + Cross-selling. Managed e-commerce logistics solutions, providing personalized service, follow-up, and portfolio development. Analyzed CHURN (Attrition Rate) + NPS/SLA + Offers + Reactivation to…

  3. Onboarding Specialist · Webpack - Logística de Última Milla
    Oct 2023 — Apr 2024
    AR· Logística

    Analyzed supply chain processes. Provided commercial and operational support: Personalized service, follow-up, and portfolio development. Developed improvements for warehouse and distribution.

  4. Corporate Account Executive · Transporte Cruz del Sur
    Apr 2022 — Oct 2023
    AR· Logística

    Provided logistics solutions and personalized service to a significant client portfolio, including follow-up, planning, and portfolio development. Prospected and developed new clients. Collaborated in a team to achieve organizational, group, and…

  5. Account Executive · Transporte Cruz del Sur
    Sep 2019 — Apr 2022
    AR

    Provided personalized service to a client portfolio. Handled phone sales – Quotes. Credit Notes. Collections management.

  6. Customer Service · Transporte Cruz del Sur
    Apr 2018 — Sep 2019
    AR

    Customer Service – Provided operational and administrative support. Followed up with clients, resolved conflicts.

  7. Store Manager · Jugueteria Tapiales Toys
    Mar 2015 — Apr 2018
    AR· Retail

    Handled supplier relations; Placed orders; Provided customer service; Performed inventory counts; Managed merchandise; Operated payment terminals; Opened and closed cash registers.

Unlock full work history

Education

  1. Bachelor's degree · Universidad Provincial de Ezeiza
    2023
    AR· Logistics, Logistics Management, Materials and Supply Chain Management
Unlock full education