Self-reported as: “I can work in English - Advanced or Bilingual”

Skills & tools

About

Work preferences

Job type

Consulting, Full-time

Company size / type

Growth-stage startup (21-200), Large/multinational (200+), Nonprofit / NGO, Social/Environmental Impact Company

Culture

Independent, Large Company

Industries

Health & Telemedicine, Information Technology, Manufacturing

Hours

EST business hours

Remote experience

I worked in Ireland for Europe, USA, and the Middle East. While living in Argentina, I worked for Uruguay, Peru, Chile, Brazil, and Mexico.

Salary context

Benchmarks for Operations · Senior (7+ yrs).

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

1. FRONT OFFICE ORDER MANAGEMENT SPECIALIST · SIGNIFY ARGENTINA

   Jun 2023 — Oct 2024

   Critical role ensuring all sales orders are completed effectively and efficiently. Worked closely with the Finished Goods Planning team to guarantee products are purchased on time and that billing and transit times are communicated to the sales…

2. CUSTOMER SERVICE · INTEGRA LIFESCIENCES IRELAND

   Mar 2021 — Aug 2021

   Responsible for coordinating shipments from Integra to distributors in Saudi Arabia, Russia, Slovenia, Armenia, Germany, USA, Norway, Czech Republic, and Malta, ensuring business objectives are met, with an emphasis on customer service, planning…

3. SALES OPERATIONS, RMA SPECIALIST · ACACIA COMMUNICATIONS (IRELAND) LTD

   Sep 2020 — Feb 2021

   Responsible for processing Returning Material Authorizations (RMAs) and sales orders. Organized meetings with clients to review past RMAs and prioritize urgent ones.

4. ORDER MANAGEMENT ANALYST · GLEN DIMPLEX HEATING AND VENTILATION

   Jan 2020 — Jul 2020

   Processed orders for the GDHV (Glen Dimplex Heating and Ventilation) business in Great Britain, handled exports, and responded to customer inquiries by phone.

5. SALES ORDER MANAGEMENT SPECIALIST · THOMSON REUTERS/ REFINITIV ARGENTINA

   Jul 2016 — Aug 2019

   Generated quotes and orders using relevant systems for billing and service provisioning processes. Responsible for processing orders for clients in specific geographic areas, including Uruguay, Peru, Bolivia, Brazil, Mexico, among others. Provided…

6. CUSTOMER SERVICE · AMERICAN LOGISTICS SRL

   Feb 2015 — Mar 2016

   Communicated detailed updates on import or export operations to clients, while assisting them with any inquiries regarding costs or customs information. Requested an advance payment from the client before the operation. Stayed informed about the…

Education

1. Postgraduate certificate · UNIVERSIDAD CATOLICA ARGENTINA
   AR· FINANCE
2. Bachelor's · UNIVERSIDAD NACIONAL DE QUILMES
   AR· INTERNATIONAL TRADE