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Timezone overlap

9h overlap with US East · Argentina

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English level

Elementary

A2

Self-assessed via CEFR ladder

(es)
Other languages:Spanish (native)es:Native

Skills & tools

Skills

Dinámica y proactivaComunicaciónAtención al clienteCobranzasOrganizaciónResolución de problemasTrabajo en equipoGestión del tiempoAdaptabilidadVentasAdministración

Tools

ExcelGoogle SheetsMicrosoft OfficeOutlookTeamsCanvaEmpretiendaAvayaGamoraGuruCallbellCRMWolkvoxCitrixVisaMasterCardAmerican express

About

Luciana is a Collections Agent based in Mendoza, Argentina, where she consistently exceeds monthly debt recovery targets and manages a client portfolio with high compliance levels at Konecta. Her work spans the health, telemedicine, marketing, and advertising sectors, utilizing tools like Excel, Google Sheets, and Microsoft Office. Beyond her role in collections, Luciana has demonstrated a strong entrepreneurial spirit. She successfully organized and managed her own online sales venture, taking charge of customer service, sales, and logistics. Her experience also includes planning events and trade fairs, a skill that significantly increased sales and brand visibility for her initiative. Luciana is a proactive and organized professional who excels at communication and negotiation. She is committed to achieving strong results, enjoys solving problems, and quickly adapts to new tools and challenges, always seeking opportunities for professional growth.

Highlights

  • Superé los objetivos mensuales de recuperación de deuda de forma constante.
  • Gestioné una cartera de clientes manteniendo altos niveles de cumplimiento.
  • Organicé y administré un emprendimiento de venta online, gestionando atención al cliente, ventas y logística.
  • Planifiqué eventos y ferias comerciales logrando incrementar las ventas y la visibilidad de la marca.

Work preferences

Job type
Part-time
Company size / type
Large/multinational (200+), Nonprofit / NGO, Social/Environmental Impact Company
Culture
Large Company, Nonprofit / NGO, Public Organization
Industries
Health & Telemedicine, Marketing & Advertising
Hours
EST business hours
Remote experience
Resido en Mendoza Arentina y trabaje 3 años para una empresa en Córdoba Argentina

Salary context

Benchmarks for SMB non-tech role · Junior (< 3 yrs).

India equivalent
$800/mo
This candidate
$1,000/mo
US local hire
$3,800/mo
Save ~$33,600/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. Agente de cobranzas · Konecta
    Present
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Education

  1. Incompleto · Universidad de Cuyo
    2005—2008
    · Comunicación social
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Links