Timezone overlap
9h overlap with US East · Brazil
English level
Conversational
Self-reported as: “I struggle but I can”
Skills & tools
Skills
Tools
No tools listed yet.
About
Dynamic professional with over 7 years of experience in customer service and administration. Native Spanish speaker, fluent in Portuguese (C2), and intermediate English (B2). Proficient in Amadeus, Talkdesk, and Excel. I stand out for my flexibility, ability to learn quickly, and excellent customer relations. Seeking remote work as I intend to work while traveling, also willing to relocate if necessary.
Work preferences
- Job type
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- Company size / type
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- Culture
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- Industries
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- Hours
- EST business hours
- Remote experience
- I have not yet had the opportunity to work remotely, but every day I focus on distributing my resume and staying updated until my opportunity arrives. I have registered on remote work platforms, but the proposals I have received so far are fake.
Salary context
Benchmarks for Customer Success · Senior (7+ yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- Teleperformance Expert Brazil · teleperformance BrasilJan 2023 — Present
Call center, customer service in Spanish, European market, for a Portuguese airline company. Amadeus and Talkdesk systems.
- Salesperson · lojas veronaJan 2021 — Jan 2022
Customer service for Lojas Verona, in-person and phone sales
- Administrator · REPUBLICA HOSTELJan 2017 — Jan 2022
General tasks, responsible for invoicing, extranet, problem resolution, etc.
Education
- High school diploma · Nueva escuela del sur2007—2014Argentina· Social sciences