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Timezone overlap

9h overlap with US East · Argentina

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English level

Advanced

C1

Self-reported as: I can work in English

Other languages:Spanish (native)

Skills & tools

Skills

Customer Service

Tools

No tools listed yet.

About

I would like to focus more on marketing, which is what I am studying, but I am not closing the door on customer service, as I worked in it for several years and it is something I really enjoy, helping people.

Work preferences

Job type
Full-time
Company size / type
Early-stage startup (0-20), Growth-stage startup (21-200), Large/multinational (200+), Social/Environmental Impact Company
Culture
Otro
Industries
Information Technology
Hours
EST business hours
Remote experience
I worked at Axoft (Buenos Aires) remotely from Córdoba

Salary context

Benchmarks for SMB non-tech role · Mid (3–7 yrs).

India equivalent
$1,200/mo
This candidate
$900/mo
US local hire
$5,200/mo
Save ~$51,600/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. Support Coordinator · Axoft Argentina S.A
    Jul 2023 — Present

    Assign and supervise support team activities Implement and monitor procedures to improve efficiency Interdepartmental collaboration - Direct reports: 10.

  2. Functional Support · Axoft Argentina S.A
    Jul 2021 — Jul 2023

    Provide Tango ERP support to users and distributors in problem resolution Train and guide users on system implementation and usage Record and track reported incidents.

  3. Receptionist · Form Gym
    Feb 2021 — Jul 2021

    Customer service and assistance Administrative management, reservation handling, and payment collection Database recording and updating Cash drawer management and closing

  4. Telemarketer · Megatone
    Jan 2018 — Jan 2019

    Customer service Service promotion New customer acquisition

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Education

  1. Public Accountant · Universidad Nacional de Córdoba
  2. Technical Degree · Universidad Siglo 21
    · Digital Marketing and Advertising
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