Self-reported as: “It's difficult for me but I can”

Skills & tools

About

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Hours

EST business hours

Remote experience

Worked from Córdoba, Argentina for Madrid, Spain

Salary context

Benchmarks for Customer Success · Mid (3–7 yrs).

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

1. SPANISH TEACHER FOR FOREIGNERS · CODERHOUSE

   Jan 2024

   Classes for foreigners using English as a bridge between languages, graphic materials, exams, reading, writing, and speaking. Class planning and organization. Language and literature. Teaching-learning. Active listening. Reading, writing, and…

2. COMMERCIAL CALL AUDITOR · Freelance

   Jan 2024

   Listening to commercial calls, advising representatives on areas for improvement, follow-up, and reporting critical errors. - Listening to commercial calls, advising representatives on areas for improvement, follow-up, and reporting critical errors.

3. COMMUNITY MANAGER · Freelance

   Jan 2023

   Freelance social media management for startups. Social media support. Feed and story posts. Content creation. Persuasive and effective communication. Creativity. KPI analysis for continuous improvement. Customer service. Adaptability. Brand…

4. FREELANCE EDITING WORK · Freelance

   Jan 2023

   Video editing based on specific criteria and aesthetics. - Video editing based on specific criteria and aesthetics.

5. TRAINER · KONECTA

   Jan 2020 — Jan 2023

   The role involved providing training on various products and services to telephone and social media agents for customer service and, fundamentally, sales. Responsibilities included organizing and planning, creating and reviewing content, managing…

6. TEACHING OF STUDY TECHNIQUES AND TEXT COMPREHENSION · OAJNU (ORGANIZACIÓN ARGENTINA DE JÓVENES AYUDANTÍAS UNIVERSITARIAS PARA LAS NACIONES UNIDAS)

   Jan 2020 — Jan 2021

   Social media management. Teaching. Writing journalistic articles. Teaching-learning. Teamwork. Reading, writing, and speaking. Continuous learning. Taking attendance. Research. Voice acting. Scriptwriting for open radio. Support for teachers and…

7. VIA KONECTA PUBLIC · PROA

   Jan 2017 — Jan 2017

   The role involved soliciting donations for NGOs in public spaces, convincing individuals through brief conversations using storytelling techniques, aiming to secure long-term donations and meet objectives. - Persuasive and effective communication …

8. SALES AGENT · KONECTA

   Jan 2017 — Jan 2020

   The role involved making phone calls to offer products or services and meet proposed objectives. Sales were exclusively conducted outbound via telephone; sales were closed through conversation, pitch, questions, and data validation, thereby meeting…

9. TRAINING IN SECONDARY SCHOOLS · RADIO REVÉS

   Jan 2016 — Jan 2017

   Organization and planning. Weekly visits to secondary schools. Teaching-learning. International reality. Speech correction. Research. - Organization and planning - Weekly visits to secondary schools - Teaching-learning - International reality …

10. PROCTORING · LOOPIAN
11. COMMUNITY MANAGER · CODERHOUSE
12. NLP · AXON TRAINING
13. COACHING · AXON TRAINING
14. SOCIAL MEDIA ADMINISTRATOR · Freelance

    Posts on Twitter and Facebook. Social media support. - Posts on Twitter and Facebook - Social media support

15. PRODUCTION TEAM · Freelance

    Pre- and post-production of live program. Scriptwriting. Continuous learning and practice. - Pre- and post-production of live program - Scriptwriting - Continuous learning and practice

16. VOICE ACTRESS · Freelance

Education

1. Technical Degree · UNC
   · Social Communications