Self-reported as: “I struggle but I can - Intermediate”

Skills & tools

About

Work preferences

Job type

Full-time

Company size / type

Early-stage startup (0-20), Large/multinational (200+)

Culture

Early-stage startup (0-20), Growth-stage startup (21-200)

Industries

Finance & Accounting

Hours

EST business hours

Salary context

Benchmarks for Customer Success · Senior (7+ yrs).

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

1. Front-End Cashier · Banco BBVA Argentina

   Oct 2021 — Aug 2022

   Customer service, resolving inquiries and claims, early delinquency management, debt collection and refinancing, guiding customers to use automated channels.

2. Cashier · Banco BBVA Argentina

   Sep 2015 — Sep 2021

   Responsible for resolving cash register activities, ensuring quality of service in terms of efficiency, speed, and cordiality. Encouraging customers to use automated channels and alternative channels.

3. Administrative Assistant · BPA Servicios financieros

   Jun 2013 — Sep 2014

   Responsible for controlling documentation for subsequent file assembly, collections and payments to suppliers, monitoring operations and post-sales, various administrative tasks.

Education

1. — · Fundacion YPF

   2024
   · Data Analytics
2. Technical Degree · INSET Santa Cruz

   2023
   · Data Science and Artificial Intelligence
3. Technical Degree · Universidad Empresarial Siglo 21

   2017
   · Accounting and Tax Management