Timezone overlap
9h overlap with US East · Argentina
English level
Elementary
Self-reported as: “Could not work in English - None or basic”
Skills & tools
Skills
Tools
About
Responsible and self-demanding person, I like challenges and always give my best. I am interested in growing in customer service; by studying Coaching, I believe connecting with others is fundamental to life itself.
Work preferences
- Job type
- Full-time, Part-time
- Company size / type
- Growth-stage startup (21-200)
- Culture
- Independent
- Industries
- Otros
- Hours
- EST business hours
Salary context
Benchmarks for Customer Success · Mid (3–7 yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- Insurance Company · Allianz ArgentinaJan 2024 — Present
- Analyzed policies and referred property and civil liability cases - Effective communication with brokers and external firms - Detailed case follow-up and monitoring - Analyzed final reports and processed corresponding payments - Efficient case…
- Claims Adjusting Firm · Sedgwick ArgentinaJan 2022 — Jan 2023
- Policy analysis - Verification of absence of fraud indicators - Contact established with the insured within the established timeframe - Market damage quotes - Prepared settlement report for submission to the insurance company
- Technical Service and Insurance Adjuster · Tecnosonik SrlJan 2019 — Jan 2020
- Entry and registration of mass claims - Telephone support for insureds and brokers - Referral of cases to the corresponding department for management and resolution
Education
- High school diploma · Institución San Rafael2014—2018· Design and Computer Science