Self-reported as: “I struggle but I can”

Skills & tools

About

Work preferences

Job type

Full-time, Part-time

Company size / type

Growth-stage startup (21-200), Large/multinational (200+), Nonprofit / NGO

Culture

Growth-stage startup (21-200), Large Company

Industries

Otros

Hours

EST business hours

Salary context

Benchmarks for Customer Success · Mid (3–7 yrs).

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

1. RECEPTION ASSISTANT · PYCCA S.A

   Nov 2023 — Present

   - Effectively responded to customer inquiries or concerns, addressing their needs courteously and professionally. - Handled confidential information with discretion, protecting sensitive client-related data. - Improved the work environment with…

2. CUSTOMER SERVICE · PUNTO DE LA SUERTE

   Dec 2022 — Nov 2023

   - Maintained a clean and organized workspace, promoting a welcoming environment for customers. - Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions. - Actively listened to customers…

3. FINANCIAL TELLER · COOPERATIVA DE AHORRO Y CREDITO ECUACREDITOS

   May 2022 — Sep 2022

   - Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring a seamless customer experience. - Accurately balanced cash drawers at the end of each shift, minimizing discrepancies in financial records. …

4. FREELANCE SALES EXECUTIVE · FINANMOTORS S.A

   Oct 2019 — Apr 2020

   - Facilitated the negotiation process, successfully closing deals that maximized company profitability. - Developed new business opportunities for revenue growth through prospecting and networking activities. - Increased sales by building strong…

Education

1. High school diploma · UNIDAD EDUACTIVA OLGA MEZA SANTANA

   2012—2016
   · science
2. Music study · ORQUESTA SINFONICA GAD MANTA

   2011—2016
   · Violin