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Timezone overlap

9h overlap with US East · Argentina

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English level

Conversational

B1

Self-reported as: “Struggles but can - Intermediate”

Other languages:Spanish (native)

Skills & tools

Skills

AdministrationAssistantCustomer ServiceSales

Tools

Microsoft Office

About

Proactive, organized individual with a strong interest in continuous learning. Currently advancing my career in Administration (Technical degree and Bachelor's in progress), seeking opportunities to apply my knowledge in administrative management, customer service, and digital tools. Motivated to join a team where I can contribute efficiency, commitment, and organizational skills, while continuing to develop experience in remote and dynamic environments. The challenges that most interest me are those related to process optimization, customer management, and administrative support, as they allow me to combine my technical skills with my personal competencies.

Work preferences

Job type
Full-time, Part-time
Company size / type
Large/multinational (200+), Nonprofit / NGO, Social/Environmental Impact Company
Culture
Growth-stage startup (21-200), Large Company, Nonprofit / NGO
Industries
Otros
Hours
EST business hours

Salary context

Benchmarks for Operations · Junior (< 3 yrs).

India equivalent
$800/mo
This candidate
$667/mo
US local hire
$3,800/mo
Save ~$37,596/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. Administrative Assistant · Organización Nievas Seguros
    May 2024 — May 2025

    Administrative Assistant - Implemented the use of CRM and shared spreadsheets, improving the traceability of collections and reducing errors in records by 30%. - Organized the customer database, speeding up information retrieval for administrative…

  2. Founder and Manager · Emprendimiento Propio (Cerámica Artesanal)
    Feb 2020 — Present

    Founder and Manager - Managed the online store and social media sales, increasing the customer base by over 200% annually. - Planned production, managed inventory and shipping logistics, ensuring operational continuity and customer satisfaction. …

  3. Cashier / Customer Service · Walmart SRL
    Mar 2019 — Oct 2020

    Cashier / Customer Service - Processed a high volume of daily transactions with accuracy, maintaining 100% precision in closings. - Improved customer experience by resolving complaints effectively, reducing complaints in the sector. - Promoted…

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Education

  1. Bachelor's in Business Administration · Universidad Nacional de Tres de Febrero
    2023—2027
    AR· Business Administration
  2. Technical Degree in Business Administration · Universidad Nacional de Tres de Febrero
    2023—2025
    AR· Business Administration
  3. Technician in Organizational Management · EPET N°18 Nicolasa Berrondo de Quiroga
    2011
    AR· Organizational Management
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Achievements

  • Implemented the use of CRM and shared spreadsheets, improving the traceability of collections and reducing errors in records by 30%.
  • Organized the customer database, speeding up information retrieval for administrative tasks by 40%.
  • Managed over 200 monthly collections, maintaining a compliance rate above 95%.
  • Handled inquiries and claims via WhatsApp and email, achieving a 90% first-contact resolution rate.
  • Managed the online store and social media sales, increasing the customer base by over 200% annually.
  • Processed a high volume of daily transactions with accuracy, maintaining 100% precision in closings.